Secondary menu

Deputy Returning Officer and Poll Clerk Guidebook – Mobile Poll

Electors with disabilities (for deputy returning officers)

You are legally required to accommodate electors with physical, mental and developmental disabilities and to serve them in a way that respects their dignity.

Face the elector and speak calmly. Even if they have a hearing impairment, your natural facial expressions, gestures and body movements will help them understand.

If you see an elector who might need help

  1. Ask them politely if there is anything you can do to help
    Note: service dogs are allowed inside the polling place
  2. Listen carefully to what they say and be patient
  3. Do whatever it is they ask you to do to assist them

Elector wants help from DRO to mark their ballot

  1. Bring the elector and Poll Clerk behind the screen
  2. Quietly ask elector for which candidate they want to vote
  3. Mark ballot for them with Poll Clerk as a witness
  4. Fold ballot for elector
  5. Serve elector following regular process

Elector wants help to vote from a relative or another person

The person helping does not have to be a qualified elector. A person can help several relatives but only one friend.

  1. Read oath 5 to person helping elector Book of Oaths p. 9
  2. In Poll Book p. 4 (on the list) or p. 12 (not on the list) Poll Clerk writes Elector information and ticks box for oath 5 next to elector's name
  3. Serve elector following regular process

Elector wants to use large-print list of candidates, Braille list or magnifier

  1. Give requested item to elector
  2. Ask them to
    • bring it with them behind the voting screen
    • not make any marks on it
    • return it to you with their ballot
  3. Replace list with new one if marked by elector

Elector wants to use voting template

  1. Slip ballot inside Voting Template EC 50170.
    Make sure the ballot is tight at the top and the circles match up with the squares
  2. Give them the template. Have them practise removing and folding the ballot until they succeed
  3. Offer to guide them to voting screen
  4. Stand in front of the screen and instruct them to
    • follow the squares with their finger as you read out the names and parties
      Note: read them out in the same order as they appear on the ballot
    • mark the square for their candidate with the pencil
    • remove the ballot from the template and fold it like they practised
  5. Offer to guide them back to the table
  6. Serve elector following regular process
  7. Tell them what you are doing at each step.
    e.g. 'I am now tearing up the counterfoil'
    Note: visually impaired electors are allowed to hold their ballot while you verify the serial number

Elector requires bed-to-bed voting

Electors who are unable to vote at the polling station in a hospital may vote from their bed.

  1. When you arrive at a location, confirm with the administrator
    • which electors require bedside voting
    • when is the best time to serve each elector, within the allotted time for that location
    Note: this process is often done after serving all electors who are able to vote at the polling station
  2. When ready to go bed to bed, temporarily close your polling station.
    Prepare and place a sign at your desk that says
    • the polling station is temporarily closed
    • your approximate return time
  3. Take the following items with you
    Note: you may use Transport Bag EC 50254 to carry the material
    • List of Electors
    • Unused ballots
    • EC 50050 Registration Certificates
    • EC 50051 Correction Certificates
    • EC 50060 Poll Book
    • EC 50061 DRO Book of Oaths
    • EC 50111 Statement of Electors Who Voted on Polling Day
      Note: use current copy, do not start a new one
    • EC 50240 Voting Screen
    • EC 50250 Ballot Box
    • EC 50320 DRO and Poll Clerk Guidebook
    • EC 50390 Registration and/or Correction Certificate Envelope
    • EC 50430 Spoiled Ballots Envelope
      Note: leave any spoiled ballots within
    • any other supplies that you might need (e.g. voting template, Large-Print List of Candidates, English and French Braille List of Candidates, magnifier and voting pencils)
  4. Visit each elector requiring bed-to-bed voting
  5. Serve electors following regular process
  6. When you are done, return to polling station and continue serving electors