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Registration Officer Guidebook

Other situations

Elector's VIC contains errors

  1. Pre-fill Correction Certificate EC 50051
  2. Remind them they will need ID to vote
  3. Tell them DRO will complete the rest of the certificate
  4. Give them certificate and remind them they will need their ID

Elector wants to be served in French

  1. Say 'Bonjour' and give them Bilingual Welcome Card EC 50145
    Note: the card asks them to show you ID and informs them they need ID to vote
  2. Find their name and polling station on List of Electors using information on their ID
  3. Send them to their polling station
  4. If they are having difficulty, say 'Un moment s'il vous plaît' and ask CPS for help