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Descriptive text of "Roles at the Polling Place" video

Animation begins:

The first scene shows the information officer, the registration officer, two candidate's representatives, the central poll supervisor, the poll clerk and the deputy returning officer (all standing) and then the returning officer arriving on the scene.

"Election officers are the backbone of Canadian democracy. Each has an important role to play."

The next scene shows the Elections Canada logo and the returning officer. The logo is then replaced by a map of Canada and a location pointer flowing down and touches down on a point on the map.

"The returning officer is appointed by Elections Canada and is responsible for organizing the election in the electoral district."

The next scene shows a few streets of a small town with houses, cars going by and a building in which is housed a polling station and then a person getting out of a car and entering the building.

"The returning officer sets up an office in the district and rents all polling places."

The next scene shows the registration officer, the information officer, the central supervisor, the poll clerk and the deputy returning officer as well as an elector arriving on the scene and approaches the information officer.

"The returning officer also hires and supervises office staff and election officers who work at each polling place."

Transition to video that:

Shows an elector talking with the information officer who directs her to the registration officer.

"The information officer's main function is to greet and direct electors."

Transition to animation that:

Shows once again the registration officer, the information officer, the central poll supervisor, the poll clerk and the deputy returning officer as well as the same elector leaving the information officer and heads towards the registration officer.

"The registration officer checks… "

Transition to video that:

Shows an elector arriving at the registration officer's desk who welcomes her with a smile. The elector presents her identification document to the registration officer who then checks it

"…if electors are registered to vote and prepares certificates before sending electors to their polling station."

Transition to animation that:

Shows once again the registration officer, the information officer, the central poll supervisor, the poll clerk and the deputy returning officer, the elector and another elector arriving and going to the deputy returning officer.

"At the polling station…"

Transition to video that:

Shows the elector appears before the deputy returning officer who takes and checks his proof of identification, then shows him to the poll clerk who starts filling out a form. The deputy returning office then picks up a document, administers the oath and then hands a ballot to the elector.

"…the deputy returning officer checks that all electors have proof of identity and address, authorizes any certificates, administers any required oaths, and issues ballots to electors". 

Transition to animation that:

Shows election officers at their workstations and the poll clerk whose face jumps to the forefront.

"The poll clerk …"

Transition to video that:

Shows the poll clerk and the deputy returning officer seated at their table and an elector standing in front of them. The poll clerk checks the list of electors on the table in from of him and helps the deputy returning officer fill out forms and then the elector leaves the table.

"…sits next to the deputy returning officer, confirms that electors are on the list, helps complete any required certificates and forms, records any oaths taken and marks electors as having voted".

Transition to animation that:

Shows election officers at their workstations and the central poll supervisor whose face jumps to the forefront.

"The central poll supervisor…"

Transition to video that:

Shows the poll clerk and deputy returning officer speaking with the central poll supervisor who is standing at the side of their table.

"…oversees the polling place to make sure all election officers carry out procedures properly".

The next shot shows a candidate's representative speaking with the central poll supervisor and another representative sitting on a chair. The first representative is showing a document to the central poll supervisor.

The next shot shows an elector in a wheelchair speaking with the central poll supervisor and who by hand gestures, seems to be reporting a problem to her.

"They are the main point of contact for candidates and their representatives and are also responsible for making sure the polling place is accessible and resolving problems."

The next shot shows a busy polling site: an elector is speaking with the information officer, another elector at the registration desk and behind her another elector waiting and the central poll supervisor walking around with a clipboard and, at the poll clerk and deputy returning officer's table, an elector speaking with the deputy returning officer and behind her another elector waiting.

"They are the returning officer's eyes and ears at the polling place."

"When there is no central poll supervisor,"

Transition to animation that:

Shows the registration officer, the information officer, the poll clerk and the deputy returning officer, whose image is highlighted by a circle forming around her face; two candidate's representatives then arrive on the scene.

"…a deputy returning officer is designated to take on these responsibilities."

"Candidates' representatives are not election officers…"

The next scene is a close-up of the two candidates' representatives' faces.

"…but also play an important role in the democratic process."

Transition to video that:

Shows the two representatives sitting, shaking hands then reading a document that each is holding.

"They are selected by candidates…"

Transition to animation that:

Shows a few streets in a small town with houses, a building in which is housed a polling station and a small truck driving around.

"…to observe activities at the polling place."






Descriptive text of "Voting in Canada" video

The animation begins:

The first scene shows planet earth being orbited by two satellites. A rocket ship appears from behind the earth and speeds off into the distance. Stars twinkle in the darkened background of space.

"In the world we live in, there are countries where people don't have the right to vote."

The word difficult pops up on the screen from nothing and wobbles for a seconds.

"In some places, voting is difficult…"

The word dangerous pops up on the screen from the word difficult and wobbles for a second.

"…dangerous"

The word corrupt pops up on the screen from the word dangerous and wobbles for a second. The word then disappears and the scene zooms in quickly to a map of Canada.

"…or corrupt."

Zooming in from space, the colour changes from a pale blue to a turquoise green and tilts downwards. A map of Canada pops up province by province and territory by territory. A badge appears with the words 100% guarantee, representing a seal for the right of Canadian voters.

"Here in Canada, voting is a right."

The badge then disappears and 100 little person icons begin to show up across the map of Canada.

"Guided by a shared set of values, thousands of people work together at the polls to give us this right."

An election officer enters the scene from the bottom. The map of Canada slowly transitions into the Canadian flag, waving in the distance.

"You will be one of them. Your work is guided by these values"

The next scene shows a line of electors walking inside a polling place. There are white circles above their heads as they move. As each elector walks past the voting screen, they reappear with a big smile on their faces, and a checkmark appears in the circle above their head.

"It's important that voting be an easy and efficient process."

Transition to video that:

Transitions to a book of Elections Canada rules and regulations popping up on the scene. A heavy, dark, long shadow appears from the book and expands to the corner of the scene. The book then opens and shows lines of rules and regulations. It flips three pages, holds, and then the book closes. The long shadow then retracts and the book disappears from the scene.

"It's important that voting procedures and the rules about voting be followed."

Transitions to a polling place that is covered with signs indicating that people should ‘Vote Bob'. Two candidates' representatives, the poll clerk and several electors wear buttons saying ‘Vote Bob'. A dark maroon line appears from the center of the scene and extends upwards. It then rotates 360°, erasing all the partisan material in the scene. The posters are replaced with acceptable posters, including "Have Your ID Ready" and "Accessible Voting".

"It's important that the polling place be neutral."

Transitions to video that shows a close-up view of the voter registration desk. There are two turquoise boxes on the desk; one has the word ‘English written on it, while the other has the word French. Beside the turquoise boxes, there is a bilingual services tent card. An elector walks up to the table and each box expands in size before returning to its original dimension.

"It's important that electors can exercise the right to vote in the official language of their choice."

A safe drops from the top of the screen. The force of the impact opens the safe door revealing an empty space. We zoom in on the interior of the safe while an envelope with the word ‘INFO' flies onto the scene and into the safe. The safe door swings shut and then the safe centers itself in the middle of the scene. We zoom out from the safe, and a large metal cage then falls from the top of the screen, covering the safe.

"It's important that an elector's information be kept private at all times."

Transitions to the exterior of the polling place. There is a sign that says ‘Vote' with an arrow pointing towards a doorway. An elderly elector with a cane is walking slowly up an accessibility ramp, with an information officer standing near the doorway. As the elector reaches the top of the ramp, the information officer then politely reaches for the door and moves aside to help the elector enter the building.

"It's important that barriers to voting be minimized for electors with a disability."

The scene pans across the polling place from left to right. As the scene moves, there are tiny stars that show the polling place is a clean environment.

"And it's important that the polling place be a safe and healthy place for all."

Transition to video that shows a white background. An X appears on the screen towards the left-hand side. A banner then appears from the right side of the X and expands outwards. A maple leaf then covers the X to reveal the Elections Canada logo. Finally, the Elections Canada word mark appears underneath, with a ruled line appearing overtop of the word mark. The logo then fades from the scene which then turns to black.

"Together, you will help Canadians exercise their democracy!"






Descriptive text of "Accessibility – Your Responsibility" video

The animation begins:

The figure of 14% appears and then is underlaid by a map of Canada. The graphics move to the top of the screen then the word ‘disability' and the year ‘2012' appear. All graphics fade out and are replaced by almost 100 different figures.

"About 14% of Canadians reported having a disability in 2012. That means a lot of electors with a disability!"

The title ‘Access to a polling place' appears and transitions to an exterior scene of the polling place. An elephant is blocking access to the entrance. An election officer, named Frank, arrives and seems distressed. He leaves the scene and returns with a box of mice which he shows to the elephant to scare it off. The elephant runs away leaving a puff of smoke behind.

"If something is preventing electors from accessing or making it difficult for them to access the polling stations, do your best to clear the area of obstruction."

The title ‘Reduced mobility access' appears and transitions to an exterior scene of the polling place. An older elector with a cane is walking up the ramp towards the door where the information officer is standing. He opens the door for the elector.

"If there is no automatic door opener at your polling place, or if it does not work, an information officer will be assigned the task of opening the door for electors who may have difficulty getting in."

A blue and yellow sunburst turn counter clockwise around Frank's head as he raises his eyebrows. A magnifying glass appears on his right eye. A thought bubble containing a question mark appears to the right of his head.

"Some obstacles may not be as obvious. Some electors could find it difficult or be unable to read or understand instructions."

The scene shows the registration desk inside of the polling place. The older elector with a cane is reading a registration certificate to the registration officer. The elector is squinting. Frank enters from the left of the screen and offers him a magnifying glass.

"If you see someone who might not understand what is written or what to do, be patient and do your best to help."

The scene opens with a close-up of the poll clerk tapping his foot. The deputy returning officer is sitting beside him at their table. The first elector waiting in line expresses her discontent with the poll clerk who seems impatient. The deputy returning officer gets up and signals to the central poll supervisor to report the issue. The central poll supervisor enters from the right of the screen and gestures to the poll clerk.

"Some obstacles depend on you. Electors may not feel comfortable enough to vote if you seem impatient or impolite. Remember to always be patient and polite with electors. If you see another worker being impatient or impolite, tell your central poll supervisor right away."

The letters ‘A-L-D' appear briefly, followed by two previous scenes: one showing Frank, the information officer, opening the door for the older elector; the other one showing Frank offering him a magnifying glass. This is followed by Frank in the sunburst with a magnifying glass to his right eye as he raises his shoulders and hands. As the scene blurs, the letters A, L and D appear.

"You are legally required to accommodate electors with disabilities and to serve them in a way that most respects their dignity… but how?  If you see an elector who might need help, remember A-L-D."

The following text appears, one line at a time:

"ASK politely if there is anything you can do to help.
LISTEN carefully to what the elector says and be patient.
DO whatever the elector asks you to do to help them."

The next scene takes place inside the polling place and each of the following election officers are glowing in different colours, one at a time: the poll clerk, the central poll supervisor, the deputy returning officer, the information officer and the registration officer.

"We all have a role in making sure the polling place is accessible to all electors who come to vote!"

The scene opens with the deputy returning officer and poll clerk sitting at their table with two electors waiting in line. The first elector reports an issue to the deputy returning officer who directs him to the central poll supervisor. The elector walks over to her to the right of the screen. A thought bubble appears over the central supervisor's head containing at first, a question mark, then ‘Thanks!' and finally, ‘Do you want to fill out a feedback form?' The supervisor then hands the elector the form.

"If an elector comes to you with an accessibility concern, take the comments or complaint seriously and politely direct the elector to the central poll supervisor who will:

  1. Ask the elector to explain the situation
  2. Thank the elector for the feedback
  3. Give the elector the option of filling out a Polling Site Accessibility Feedback form"

The next scene shows a blue and yellow sunburst turning clockwise around the central poll supervisor as she calls the office on her cell phone. The screen then splits in two with the supervisor at the left. The right half shows a returning officer answering the phone in his office .

  1. "Try to resolve the issue or report it to the returning officer who will try to find a solution the same day."

The animation ends with a pan to right of the polling place showing the registration officer sitting at this desk, the two candidates' representatives sitting next to the Accessibility Feedback Box, and Frank with his left hand behind his back, waiting in line behind another elector. The poll clerk and the deputy returning officer are sitting at their table. The pan ends with Frank in the middle as a circle frames his face. A mouse runs up his shoulder and Frank winks. The circle closes in on itself and the screen fades to black.

"Making sure electors have a seamless and accessible voting experience at your polling place will help them exercise their right to vote."






Descriptive text of "Being Neutral" video

The animation begins:

The first scene opens with blurred clouds in the background and Frank, an election officer, in the bottom left corner. The Elections Canada logo is spinning, stopping and enlarging in the middle. The logo moves to the top of the frame and the equal symbol appears with the words 'independent' and 'non-partisan' written below.

"Did you know that Elections Canada is an independent, non-partisan agency?"

All of the text moves up and the word 'Non-partisan' is now at the top of the frame and the words 'neutral' and 'unbiased' appear with checkmarks. The last line reads 'affiliation with political parties' and a red X appears on the line. The shot pans to Frank who is now in the middle of the frame, a question mark appearing in a thought bubble.

"Non-partisan means that we are neutral, unbiased and free from affiliation with any political party. So what does that mean for you?"

The next scene is shot inside the polling place with the deputy returning officer, the poll clerk, two electors and Frank running around from left to right. Frank is wearing a partisan shirt, a ball cap that says Jo Shmo and sunglasses with the name BOB written on each lens. The other characters appear puzzled by his appearance and behaviour. He stops running and his attire becomes non-partisan: his shirt turns beige, and his glasses and ball cap disappear.

"It means you cannot visibly or audibly support a political party while working as an election officer."

The next scene opens with blurred clouds in the background and a clothesline crossing the frame. A series of different coloured shirts with campaign buttons move along the clothesline from left to right: orange, blue and red. Once the shirts reach the middle of the clothesline, an X appears on them. The last shirt is white with no buttons. A green checkmark appears.

"At the polls, you cannot wear any political party colour or any campaign buttons."

The next scene is shot outside the polling place. Frank is at the door handing out 'Vote for Bob' flyers to electors. An X appears on the shot.

"You can't try to influence electors, suggest who to vote for or hand out any information on a political party."

A blue and yellow sunburst turns counter clockwise around Frank's head. Frank frowns when two icons appear next to his head, one representing a legal document and the other representing Elections Canada's mandate.

"It may seem harmless but it's against the law and Elections Canada's mandate."

In the next scene, the previous partisan shirts are hanging on the clotheslines. Frank walks in carrying a white box and the shirts are sucked into the box.

"All electors should be able to vote in a neutral environment, so consider your appearance before going to the polling place!"






Descriptive text of "Candidates and Representatives" video

Animation begins:

The first scene shows the EC logo overlaid by a big red X, two candidates' representatives, and the returning officer overlaid by a large red X.

"Candidates and their representatives do not represent Elections Canada or the returning officer".

The next scene shows a yellow star on which is written the word "candidate", then two candidates' representatives and then another yellow star on which is written "political party".

"They are appointed by a candidate".

The next scene shows the registration officer, two candidates' representatives and an elector in an office

"They are at the polling place to observe voting activities and the ballot count…"

The next scene shows the words « cannot interfere with voting »

"…but cannot interfere with voting."

Transition to video that:

Shows two representatives and the central poll supervisor, who shows them to their seats.

"No more than two representatives per candidate can observe at one polling station at a time."

Transition to animation that:

Shows a representative's face at the centre of the screen on each side of the face are written the words "one representative per candidate" and "mobile polling station or registration desk".

"Only one representative per candidate at a time can be present at a registration desk."

The next shot shows a representative's face surrounded by the faces of the registration officer, the information officer, the DRO and the CPS moving around in a circle.

"Every election officer deals with candidates' representatives differently."

Transition to video that:

Shows a candidate's representative arriving at the office. He is welcomed by the information officer, who then directs him to the CPS.

"When a candidate or representative arrives, the information officer sends them to the central poll supervisor."

The next shot shows the CPS showing the representative where to sit and the representative taking his place and then the arrival of another representative who is seen speaking to the CPS

"As their main point of contact at the polling place, the central poll supervisor checks their badge or admits them to the polling place for the first time before directing them to polling stations or registration desks".

The next shot is a close-up of the poll clerk's hand signing the Statement of electors who voted followed by the information officer approaching the table where the DRO and poll clerk are seated. The poll clerk hands a sheet of paper to the information officer.

"On election day only, the information officer also:

The next shot shows the information officer talking to the candidate's representative and checking his identification badge before handing him a sheet of paper

"All election officers have a role in making sure candidates and their representatives follow the rules."

Transition to animation that:

Shows the registration officer at his desk and two candidates' representatives seated.

The next scene shows two candidates' representatives seated and the poll clerk and DRO at their table. Behind them on the wall appears the word "cannot".

"Candidates' representatives cannot"

Transition to video that:

Shows the information officer with an elector behind him and a candidate's representative speaking to him. The CPS arrives and interrupts the conversation with the wave of a hand, then takes a document from the elector, hands it to the representative who shows his identification badge to the CPS. The two of them are speaking and the CPS hands a document to the representative. Throughout the slide the following words appear on the wall.

Transition to animation that:

Shows a candidate's representative seated. Next to her, another candidate's representative is wearing a cap on which appears a partisan phrase and a pair of sunglasses on which appear a candidate's name. A large red X overlays the scene and the CPS stands next to the representative

"Bring or wear any partisan material".

The next scene shows two candidates' representatives seated, and three electors standing around the table where the poll clerk and DRO are seated. On the wall in the background, the following phrase appears.

"They can:

The next scene shows the list of electors, on which are overlaid a big green checkmark and a clock whose large hand rotates a few times around the clock.

The next scene show two electors and one candidate's representative standing near a desk where the poll clerk and DRO are seated and on which there is a ballot box. There is also an elector showing her identification documents to the representative and a big green checkmark overlays the scene.

The next scene shows a copy of the Guidelines for Candidates' Representatives.

"A complete list of rules can be found in the Guidelines for candidates' representatives."

The next scene shows the poll clerk standing behind his table. He waves to the CPS who arrives on the scene, and the poll clerk waves again to the DRO seated next to him at the table.

"Report any representatives who do not follow the rules to the central poll supervisor or deputy returning officer right away".

The next scene shows the CPS walking past the table and ushering a partisan candidate's representative out of the room.

"They can ask them to leave or have them removed".

The next scene shows the faces of two candidates' representatives in the middle of the screen surrounded by the faces of the CPS, the information officer, the DRO and the poll clerk and the registration officer moving around in a circle.

"Remember – regardless of your role…"

Transition to a video that :

Shows the information officer checking the front and back of the identification badge worn by a candidate's representative

"…always check that representatives have a badge"

The next shot show a candidate's representative standing next to the CPS who is holding a clipboard on which she is writing a few notes and another representative sitting in his chair

"…and the section on the back was filled out by a central poll supervisor or a deputy returning officer"

The next shot shows the CPS, two candidates' representatives in their chairs, the poll clerk and the DRO seated at their table and an elector handing his ballot to the DRO

"…before allowing them to observe your station"

The next shot shows the information officer taking a sheet of paper from a folder on a table and handing the sheet to a candidate's representative

"…or giving them bingo sheets"."






Descriptive text of "A Difficult Voting Experience" video

Video begins:

At street level, the shot shows Cathy entering the frame from the left. Wearing a winter coat and gloves, she struggles to manoeuver her wheelchair through the slush. Since only stairs lead to the building, she must go around the corner to look for an accessible entrance. We hear the sound of snow crunching, construction and wind blowing.

"Today is election day. Cathy is going to her designated polling place to exercise her right to vote."

A bird's-eye view shows Cathy wheeling herself around the corner and taking a narrow snowy path that links the sidewalk to the access ramp. She then takes the steep incline to access the entrance. The footage speeds up as she struggles to negotiate the snowy ramp, pulling herself up by using the railings. The wind is blowing through the window.

Back to street level, the next shot shows Cathy reaching the top of the ramp using the railings to pull  herself up . A sign pointing to the right is posted on the glass door of the building. She reaches the door and tries to open it but must go back since it is locked. The locked door clangs when she tries to open it and a car drives off.

"Getting to her polling place is difficult and the signage is confusing."

The next bird's-eye view shows Cathy going down the ramp, through yet another narrow snowy path and onto a temporary sidewalk set up by the construction company. The wind is blowing through the window.

Back to a street level shot that shows Cathy taking the temporary sidewalk only to find herself at the top of three temporary stairs. She turns around and the camera shows the stairs. The wind is blowing, the snow crunches and the door clangs open and closed.

"She turns around and goes back around the building."

The next scene shows the back of the building. An arrow pointing to the door is posted on both sides of it. Entering from the right of the frame, Cathy reaches the door. Since there is no automatic door opener, she must pull the heavy door by herself and use the frame of the door to enter. The door hits her chair while she pulls herself inside.

The next scene shows the polling station inside the polling place where the poll clerk and deputy returning officer are seated at their table, serving an elector. There's muffled chatter and papers being shuffled in the background. The central poll supervisor is taking notes on a clipboard as two candidates' representatives seated next to the table observe the proceedings. The elector puts his ballot in the ballot box and leaves. Cathy wheels herself to the table. The footage speeds up while the poll clerk and deputy returning officer follow the procedure to issue a ballot. With her ballot in hand, she attempts to reach the voting screen but is blocked by a narrow space between two tables, limiting her access.

"Cathy has finally arrived at her polling station and is required to ask for assistance."

The next shot shows the deputy returning officer pushing the table to allow access for Cathy. She offers to help her with any other issue. Cathy notices a chair behind the voting screen that is also in her way and asks that it be moved. Cathy marks her ballot and returns her ballot to the deputy returning officer who is seated at her table.

Cathy puts her ballot in the ballot box and leaves the polling station.

"People with disabilities face obstacles every day, but voting should be easy for everyone!"






Descriptive text of "Who Can Vote?" video

Animation begins:

The first scene shows the inside of a polling place. An elector is standing in the centre of the screen in front of the Accessibility Feedback Box. The Voter Registration Desk is at the left and two chairs for candidates' representatives are at the right. Election posters are on the wall.

"To vote at your polling place, an elector must…"

The next shot shows the elector reaching behind his back and pulling out a large number eighteen.

"…be 18 years old on election day …"

While holding the number eighteen, the elector reaches behind his back with his other hand and pulls out a small Canadian flag.

"…and be a Canadian citizen."

A list of electors appears from the bottom to cover most of the screen before disappearing.

"Be on the list of electors..."

The next shot shows the elector holding two forms that increase and decrease in size when mentioned.

"… or have a registration certificate or transfer certificate..."

The next scene shows a bird's eye view of the city of Youville. As a small red delivery truck approaches from the left. The scene darkens except for one house on the left that pulses and glows for about five seconds. The scene then returns to its usual appearance.

"AND live at an address assigned to a polling station at your polling place."

The next scene shows an elector at the right as he approaches a table where the deputy returning officer and the poll clerk are seated. The ballot box is on the right corner of the table and the voting screen is in the background at the left. He pulls out a piece of ID from his pocket and shows it to the deputy returning officer.

"The elector must show proof of identity and address to the deputy returning officer before receiving a ballot."

The next shot shows a close-up of the elector's hand holding three pieces of ID. The first one is a driver's licence issued by the Dominion.

"By showing a driver's licence..."

The elector's thumb slides the driver's licence down off-screen to show a photo card, again issued by the Dominion.

"…a provincial/territorial ID card..."

The elector's thumb then slides the photo card down off-screen to show a health card again issued by the Dominion. Red circles appear in sequence on the card, around the elector's photo, name and address.

"…or any other government card with their photo, name and current address."

The next scene shows a close-up of the deputy returning officer. She closely looks at a piece of ID and frowns while examining it. She lowers it and looks at the elector.

"These types of cards show..."

The next scene shows the elector at the left of a green screen with scan lines. The scene pans left and a white light frames the contour of the elector's face. While the elector's face is being scanned, a display appears at the right with the word 'SCANNING'. The light disappears and the elector's name and current address appear on the display.

"…who the elector is and where the elector lives."

The next scene again shows a close-up of the deputy returning officer holding the ID card. She lowers the card away from her face and gives it a thumbs-up. A green checkmark appears at the right and a 'Have Your ID Ready' sheet appears from the bottom. The shot scrolls down to show the whole document.

"Or by showing 2 different pieces of ID listed on the Have Your ID Ready sheet"

The next scene shows the elector standing at the left inside the polling place. In the background are the Voter Registration Desk, the Accessibility Feedback Box and two chairs for candidates' representatives. Election posters are on the wall. The screen is then split diagonally, with a green background at the right showing the words 'NAME' and 'ADDRESS'. The green background disappears and the elector moves to the centre. The background darkens and a health card appears at the left of the elector while a utility bill appears at the right.

"Both pieces must show the elector's name and at least one must show the elector's current address, such as…"

The health card enlarges and returns to normal size.

"…a health card…"

A utility bill from a fictitious power company then enlarges  and returns to normal size. The health card slips behind other pieces of ID. The utility bill disappears to the right to show another statement.

"…and a utility bill…"

A blue hospital card with white text appears at the left in the place of the health card. It enlarges and returns to normal size.

"…a hospital card…"

A credit card statement from a fictitious bank is shown at the right. It enlarges and returns to normal size. The hospital card slips behind other pieces of ID. The credit card statement disappears to the right to show a residential lease.

"…and a credit card statement…"

A white Canadian Social Insurance Number card appears at the left in the place of the hospital card. It enlarges and returns to normal size.

"…a SIN card…"

A residential lease is shown at the right. It enlarges and returns to normal size. Both documents disappear.  

"…and a residential lease…"

With the elector still in the centre of the screen, different types of acceptable ID flood the scene with only part of the elector's face still showing.

"These documents are just a few examples. There are many possible combinations."

The next scene shows a bank card at the left and a credit card statement at the right. Both documents enlarge and return to normal size. A large green checkmark appears on top of them.

"The 2 pieces of ID can be from the same source but serve different purposes."

The next scene shows two identical credit card statements. Both documents enlarge and return to normal size. A large red X covers the entire screen.

"For example, 2 bank statements for the same account are not accepted."

The next scene again shows the inside the polling place, with the elector in front of the Voter Registration Desk. The Accessibility Feedback Box and two chairs for candidates' representatives are in the background. Election posters are on the wall.  He pulls out a piece of ID from his pocket and shows it to the registration officer. However, it does not show his current address. A small orange house with a large red X over it appears above the registration officer's head. Another elector enters from the right. This person who may be able to attest to the elector's address is called the attestor. He raises his hand as if taking an oath and shows his own proof of ID to the registration officer.

"An elector who has 2 pieces of ID with his name but none with his current address can have another elector attest to his address as long as this elector has proof of his own identity and address."

The next scene shows an Oath of Residence Certificate. The attestor's arm appears from the bottom of the frame, holding a yellow pencil. He signs the certificate and his arm disappears. Then the elector's arm appears, holding a yellow pencil. The elector signs the certificate.

"Both electors have to sign the Oath of Residence Certificate."

The next scene shows the words 'ENGLISH', 'FRENCH' and 'INUKTITUT'. A white checkmark appears in a checkbox next to each. The word 'OTHER' then appears with an X in a checkbox next to it.

"Remember: ID must always be in English or in French. ID in Inuktitut is accepted in Nunavut."

The next scene shows a credit card statement. A red circle surrounds the expired date on the statement and a green checkmark appears next to it. The checkmark fades away. A red circle surrounds the elector's name and address on the statement.

"Expired documents are accepted if they show the elector's name and current address."

The next scene shows a mobile phone expanding to show an online credit card statement. A green checkmark appears next to it.

"E-statements or e-invoice printouts are accepted and can also be shown on a mobile device."

The next scene shows a video store rental card and a residential lease. A large red X appears on the video store rental card to show that handwritten information is unacceptable. A red circle appears over the initials of the issuer in the lower right hand side of the lease, and a large green checkmark then appears next to the residential lease to show that changes made by the issuer of the document are acceptable.

"Documents to which the elector's name or current address have been added by hand are not accepted, unless they were added by the issuer of the document."

The next scene shows the deputy returning officer, information officer and registration officer popping up one at a time from the bottom of the frame. A question mark appears above each head, then disappears. Each officer shows a copy of the 'Have Your ID Ready' sheet.

"When you're not sure if an elector's ID is acceptable, refer to the Have Your ID Ready sheet."

The next scene again shows the polling place with the Voter Registration Desk, Accessibility Feedback Box and chairs for candidates' representatives in the background. Election posters are on the wall. Five election officers are standing, that is, the poll clerk, central poll supervisor, information officer and registration officer with the deputy returning in the forefront. Each person glows a different colour and then returns to normal. The background then turns blue, the deputy returning officer glows and the scene fades to black.

"Every election officer is there to help an elector make sure to have acceptable ID but only a deputy returning officer can decide if an elector's ID is acceptable."