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Public Opinion Survey Following the October 24, 2016, By-election in the Medicine Hat–Cardston–Warner Riding

Executive Summary

Phoenix Strategic Perspectives was commissioned by Elections Canada to conduct a random digit dialling telephone survey with 750 Canadians eligible to vote in the October 24, 2016, by-election in the Medicine Hat–Cardston–Warner federal electoral district. The purpose of the survey was to evaluate electors' opinions, experience, attitudes and knowledge with respect to the agency's services and various aspects of the electoral process. The results will be used to help evaluate and refine Elections Canada's programs and services to the electorate. The fieldwork was conducted from October 29 to November 13, 2016, and the overall results can be considered accurate to within 3.6%, 19 times out of 20.

The key findings are listed below.

Awareness of the By-election and Voter Information

Awareness of the by-election was very high, recall of advertising or communications from Elections Canada was moderate, and most voters felt they were informed about how, when and where to vote.

Voter Information Card (VIC) and Registration

Most recalled receiving their VIC and brought it with them to vote. Just over half claimed to be aware of Elections Canada's Online Voter Registration Service.

Voting and Voter Participation

Voter Identification

Almost everyone knew about the voter identification requirements and brought the required documents with them to vote.

Voter Experience

Satisfaction with the voting experience was widespread. Most felt it was very easy to cast their vote, and virtually everyone was satisfied with the language in which they were served at the polling station, as well as the services provided by Elections Canada staff.


Electors believe that the by-election was run fairly by Elections Canada and trust the accuracy of the by-election results.