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Survey of Electors – Whitby–Oshawa / Yellowhead By-elections

Appendix C: Questionnaire – ENGLISH

INTRO

Good afternoon/evening. My name is ... and I am calling from Nielsen Consumer Insights, a public opinion research company. Today we are conducting a study on behalf of Elections Canada. Please be assured that we are not selling or soliciting anything. This survey is registered with the national survey registration system.

[IF ASKED]: The survey will take about 15 minutes to complete.

[IF ASKED]: The registration system has been created by the Canadian survey research industry to allow the public to verify that a survey is legitimate, get information about the survey industry or register a complaint. The registration system toll-free telephone number is 1-888-602-6742, extension 8728.

[IF ASKED ABOUT THE NATIONAL DO NOT CALL LIST]: Calls made for the purpose of market research, polls or surveys are not considered telemarketing calls. Organizations making these types of calls are not required to register with the National Do Not Call List. The National Do Not Call List toll-free telephone number is 1-866-580-3625.

[IF ASKED ABOUT ELECTIONS CANADA]: The toll-free telephone number for Elections Canada is 1-800-463-6868. Their hours of operation are Monday to Friday, from 9:00 a.m. to 5:00 p.m. (Eastern Time).

I would like to speak to the youngest person in your household who was at least 18 years of age on November 17, 2014 and is a Canadian citizen. Would that be you?

IF PERSON SELECTED IS NOT AVAILABLE, ARRANGE FOR CALL-BACK.

IF PERSON SELECTED IS NOT AVAILABLE OVER INTERVIEW PERIOD, ASK FOR ANOTHER PERSON 18 YEARS OF AGE OR OLDER AND STEP BACK TO SCR1.

IF IN DOUBT, CONFIRM WHETHER RESPONDENT WOULD LIKE TO BE INTERVIEWED IN ENGLISH OR FRENCH.

READ TO ALL:

PRIV

This call may be recorded for quality control or training purposes.

X1

DO NOT ASK. Record Gender:

Male1

Female2

SCR1

May I confirm that you are a Canadian citizen?

IF NO: This survey must be completed by Canadian citizens. Would there be someone in your household who is a Canadian citizen? IF YES ASK TO SPEAK TO THAT PERSON.

Yes1

No2 ->THNK2

SCR2

May I confirm that you were at least 18 years old on November 17, 2014?

IF NO: This survey must be completed by Canadian citizens who were at least 18 years old on November 17, 2014. Would there be someone in your household who was at least 18 years old on November 17, 2014? IF YES ASK TO SPEAK TO THAT PERSON.

Yes1

No2 ->THNK2

S15

And to better understand how results vary by area or neighbourhood, and to verify that you qualify for this study, can you tell me your postal code?

[USE ELECTION CANADA'S ONLINE VOTER INFORMATION SERVICE TO VERIFY RIDING BY POSTAL CODE OR ADDRESS BY CLICKING ON THE FOLLOWING LINK: http://www.elections.ca/scripts/vis/finded]

[RESPONDENT'S RIDING SHOULD BE: <RECALL REGION2>. IF CORRECT, ENTER THE POSTAL CODE BELOW WITH NO SPACES; OTHERWISE SELECT "INCORRECT RIDING"]

Yes (enter postal code): ______ [ACCEPT 6 DIGITS IN FORMAT A9A9A9]

Incorrect riding98 [SCREENED]

Don't know/Refused99 [THANK AND TERMINATE]



SCREENED TERMINATE TEXT: "Thank you for your cooperation! Based on the information you have provided, unfortunately you are not eligible to complete the remainder of this survey."

SCR3

According to your postal code, you currently reside in the federal district of <INSERT REGION2>. Between October 15th and November 17th, 2014, did you live in this same district?

Yes1

No2 [SCREENED - TERMINATE WITH TEXT 1 BELOW]

Only for portion of the dates3 [SCREENED – TERMINATE WITH TEXT 2 BELOW]

DO NOT READ: Refused9 [THANK & TERMINATE]



SCREENED TEXT 1: Unfortunately, this survey must be completed by Canadian citizens who lived in this riding and were eligible to vote in the November 17th, 2014 by-election.

SCREENED TEXT 2: Unfortunately, this survey must be completed by Canadian citizens who lived in this riding for the entire revision period (October 15th through November 17th, 2014), and were eligible to vote in the November 17, 2014 by-election.

S1

Could you please tell me, in what year were you born?

IF after 1996THANK AND TERMINATE

7777

No Response99

IF RESPONDENT REFUSES: Could you please tell me into which of the following categories your age falls? (READ LIST)

0-170 THANK AND TERMINATE

18-241

25-342

35-443

45-544

55-645

65 or older6

No response/refused99

S2

IF S1 = 1993, 1994 or 1995

In what month and on what day were you born?

IF ASKED WHY: This is to verify whether you had been eligible to vote in the May 2nd, 2011, federal general election prior to the November 17, 2014 by-election.

RECORD THE TWO ANSWERS

Month77 >

Day78

Don't know/Refusal99 X

Q1

Did you know that a federal by-election took place on November 17th in your riding?

Yes1

No2 ->Q14

Don't know/Refusal9 ->Q14

Q2

From which sources do you recall hearing about the by-election?

PROBE. RECORD UP TO 3 MENTIONS.(DO NOT READ)

IMPORTANT NOTE; IF RESPONSE IS "IN THE MAIL" ASK WHAT THEY RECEIVED IN THE MAIL TO FULLY IDENTIFY SOURCE

EC householder – brochure / leaflet / reminder card (received in the mail)1

Voter information card (received in the mail)2

Radio3

TV4

Newspaper5

Elections Canada Website6

Internet: other websites7

Word of mouth (friends, relatives, colleagues)8

Candidates/parties election signs9

Social media (Facebook, Twitter, etc)10

Other source (SPECIFY)77

Don't know/Refusal99 X

Q3

Many people don't or can't vote for a variety of reasons. This is particularly true for by-elections, where voter turnout is often much lower than in general elections. Did you vote in the November 17th federal by-election?

DO NOT READ

Yes1

No2

Don't know/Refusal9

IF Q3 IS YES, GO TO Q5

Q4A

Q3 IS NO OR DK/NR

What is the main reason you did not vote?

DO NOT READ – CODE UP TO 3 ANSWERS

Related to government1

Related to politicians (in general)2

Related to political parties3

Related to candidates4

Related to political party leaders5

Related to campaign issues6

Related to political system7

Regional discontent8

Lack of competition9

Lack of information e.g. campaign issues, parties' positions10

Problems with access to the polls11

Registration problems12

Lack of information on voting process e.g. when/where to vote13

Meaninglessness of vote14

Lack of interest/ Apathy15

Turned attention elsewhere16

Cynicism17

Health/Injury/ Illness18

Transportation issues19

Travelling (out of town, abroad...)20

Weather issues21

No documents to prove identification when voting22

No documents to prove identification when registering23

Too busy24

Work25

Family obligations26

Religious beliefs27

Polling station too far away from home28

Other (SPECIFY)77

Don't know/Refusal99

Q4B

Q3 IS NO or DK

Would you have voted if you had been able to vote on the Internet using the Elections Canada Web site?

DO NOT READ

Yes1

No2

Maybe3

Don't know/Refusal9

Q4C

Q3 IS NO or DK

Is there something that would encourage you to vote in the next federal election?

DO NOT READ - RECORD ONLY ONE ANSWER

7777

Don't know/Refusal99



GO TO PQ6

Q5

Q3 IS YES

What was the main reason you voted?

DO NOT READ – RECORD ONLY ONE ANSWER

To support a particular party1

To support a particular candidate2

To oppose a particular party3

To oppose a particular candidate4

Feel it is a duty to vote5

To set an example for children/others6

Habit – always vote7

Important to participate in the political process8

Other (SPECIFY)77

Don't know/Refusal99

PQ6

I would like to ask a few questions about information you may have received in advance of the by-election.

Q6

During the campaign, did you receive a Voter information card addressed to you personally and telling you where and when to vote?

DO NOT READ

Yes1

No2

Don't know/Refusal9



IF Q6 IS NO/DK, GO TO Q11

Q7

Q6 IS YES

Was your name correct on the card you received?

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q8

Q6 IS YES

And was your address correct on the card?

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q9

Q7 OR Q8 IS NO

Did you do anything to make corrections to incorrect information on the card you received?

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q9A

IF Q9 IS YES

What did you do, precisely?

Called the phone number indicated on the Voter information card1

Called 1 800 number of Elections Canada2

Visited Elections Canada Web site3

Informed the revising agent who was at my home4

Other (SPECIFY)77

Don't know/Refusal99

Q9B

IF Q9 IS NO

Why did not you do anything to make corrections to incorrect information on the card you received?

Did not expect to vote anyway1

Not interested in politics2

Did not have time3

Tried, but was too complicated4

I just forgot5

Other (SPECIFY)77

Don't know/Refusal99

Q10

Q6 IS YES

In addition to providing information about where and when to vote, what did the Voter information card talk about?

DO NOT READ. CODE UP TO 3 ANSWERS

Polling station number1

Voter information card cannot be used as an ID2

Voters need to show ID at the polls3

Information about advance polls4

What to do if information on the VIC is incorrect5

Reminder/Enticement to vote6

Elections Canada 1-800 telephone number7

Website (elections.ca)8

Voting by mail/ at local Elections Canada office/ Special Voting Rules9

Other (SPECIFY)77

Don't know/Refusal99

Q11

Q6 IS NO OR DK/NR

What did you do to find out whether you were registered to vote in this election?

DO NOT READ. CODE UP TO 3 ANSWERS

Found out at the polling station/local Elections Canada office1

Called the phone number indicated on someone else's Voter information card (ie., anyone's VIC)2

Called 1 800 number of Elections Canada3

Consulted the Elections Canada Web site4

Found out when the revising agent came to my home5

I did nothing specific98

Other (SPECIFY)77

Don't know/Refusal99

PQ12

Now, I would like to ask you a few questions about voting in the by-election...

Q12

Q3=YES

Which method did you use to vote? Was it...

READ IN ORDER UNTIL RESPONDENT PROVIDES A RESPONSE – CODE ONE ANSWER ONLY

At the polling station on election day on November 17th?1

At the advance polling station (or in advance polls) – on November 7, 8 or 10?2

At the local Elections Canada office?3

By mail?4

Other (SPECIFY) (DO NOT READ)77

(DO NOT READ) Don't know/Refusal99

Q13

Q3=YES AND Q12=1-4

Q12 ANSWER IS INSERTED

Thinking about casting your vote ____________, would you say it was...

READ

Very easy1

Somewhat easy2

Somewhat difficult3

Very difficult4

Don't know/Refusal9

Q14

Q12 IS NOT BY MAIL

To the best of your knowledge, is it possible to vote by mail during a federal election?

DO NOT READ

Yes1

No2

Don't know98

Refusal99

Q15

To the best of your knowledge, do voters have to present proof of IDENTITY in order to vote at a federal election?

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q16

To the best of your knowledge, do voters have to present proof of ADDRESS in order to vote at a federal election?

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q17

Q15 OR Q16 IS YES

From what sources do you recall hearing about these requirements?

DO NOT READ UNLESS REQUIRED - CODE UP TO 3 ANSWERS

IMPORTANT NOTE; IF RESPONSE IS "IN THE MAIL" ASK WHAT THEY RECEIVED IN THE MAIL TO FULLY IDENTIFY SOURCE

EC householder – brochure / leaflet / reminder card (received in the mail)1

Voter information card (received in the mail)2

Radio3

TV4

Newspaper5

Elections Canada Website6

Internet: other websites7

Word of mouth (friends, relatives, colleagues)8

When I voted9

Previous election/experience/prior knowledge10

Social media (Facebook, Twitter, etc)11

Other (SPECIFY)77

Don't know/Refusal99



IF Q1 IS "NO" OR "DK/NR" GO TO SOCIO-DEMOGRAPHIC SECTION (PS1)

IF Q12 IS "at the local Elections Canada office" "by mail" or "other" GO TO Q22

IF Q3 IS NOT YES, GO TO Q19

Q22 [SPLIT SAMPLE – half will get Q22 before Q18, other half will get Q22 after Q21D]

Overall, how easy is it to meet the identification requirements? Would you say that it is...?

READ. NOTE: THIS QUESTION REFERS TO RESPONDENT'S OWN EXPERIENCE

Very easy1

Somewhat easy2

Somewhat difficult3

Very difficult4

(DO NOT READ) Don't know/Refusal9

Q18

Q3=YES

Did you have the required identification documents with you, when you went to vote?

DO NOT READ

Yes1

No2

Don't know/Refusal9



IF Q3 IS NOT YES AND Q4A IS NOT "No documents to prove identification when voting" or "No documents to prove identification when registering" GO TO Q22

Q19

Q18 IS NOT YES OR Q4A IS "No documents to prove identification when voting"

Wording if Q4A IS "No documents to prove identification when voting":

You mentioned earlier that you did not vote because you did not have documents to prove your identification. Which pieces of identification or documentation were you missing?

Wording if Q18 is NOT YES:

Which pieces of identification or documentation were you missing?

READ IF NECESSARY - CODE UP TO 3 ANSWERS

Document with your photo, name and address1

Document with your name2

Document with your address3

No identification pieces4

Other (SPECIFY)77

(VOLUNTEERED) Don't know/Refusal99



IF Q3 IS NOT YES AND Q4A IS "No documents to prove identification when voting" GO TO Q22

Q20

Q18 IS NOT YES

What did you do about it?

READ IF NECESSARY

Swore an oath with a respondent1

Went back to find missing documents2

(VOLUNTEERED) Other (SPECIFY)77

(VOLUNTEERED) Don't know/Refusal99

Q21

Q18 IS YES OR Q20 IS 2 ("Went back to find missing documents")

Which document did you use to prove your identity and address?

DO NOT READ – PROBE IF ONLY ONE DOCUMENT IS MENTIONED THAT IS NOT DRIVER'S LICENCE OR PROVINCIAL/TERRITORIAL ID CARD: "DID YOU PROVIDE ANOTHER DOCUMENT?" IMPORTANT: CODE A MAXIMUM OF TWO ANSWERS. RECORD FIRST RESPONSE SEPARATELY FROM SECOND RESPONSE.

IMPORTANT: IF FIRST DOCUMENT MENTIONED IS "DRIVER'S LICENCE" OR "PROVINCIAL/TERRITORIAL ID CARD", DO NOT PROBE FOR A SECOND RESPONSE

Q21A

NOTE FIRST REPONSE:

[DISPLAY ALL LISTS]

LIST A:

Driver's Licence1 GO TO Q22

PROVINCIAL/TERRITORIAL ID CARD2 GO TO Q22


LIST B: Pieces proving identity
LIST C: Pieces proving identity and residence
LIST D (Unauthorized pieces of ID):

VIC/ Voter information card1

None66 GO TO Q21C

Other (SPECIFY)77

Q21B1

IF FIRST RESPONSE IS FROM LIST B, PROBE: "Did you also provide a document to prove address?" – Note response as second response. [DISPLAY ALL LISTS]

Q21B2

IF FIRST RESPONSE IS FROM LIST C, PROBE: "Did you provide another document to prove address, or another one that proves your identity or name?" – Note response as second response. [DISPLAY ALL LISTS]

Q21B3

IF FIRST RESPONSE IS FROM LIST D, PROBE: Did you provide any other document?

Note response as second response: [DISPLAY ALL LISTS]

Q21C

Q21A= NONE

Did you swear an oath with a respondent?

Yes1

No2

(Volunteered) Don't know/Refusal99

Q21D

If Q21A or Q21B1 or Q21B2 or Q21B3 = "letter of attestation of residence"

Was that letter from a...(READ LIST, SELECT ALL THAT APPLY)

First Nations Band1

Student residence2

Seniors' residence3

Long-term care facility4

Shelter5

Soup kitchen6

DO NOT READ: Other (SPECIFY)77

Don't know/Refusal99

Q22 Q22 [SPLIT SAMPLE – half will get Q22 before Q18, other half will get Q22 after Q21D]

Overall, how easy is it to meet the identification requirements? Would you say that it is...?

READ. NOTE: THIS QUESTION REFERS TO RESPONDENT'S OWN EXPERIENCE

Very easy1

Somewhat easy2

Somewhat difficult3

Very difficult4

(DO NOT READ) Don't know/Refusal9



Q12 IS "By mail", OTHER, OR "DK/NR" GO TO Q36

PQ22A

INSERT BASED ON Q12 RESPONSE OF 1 OR 3

1 = polling station

3 = local Elections Canada office

At approximately what time of day did you go to vote?

DO NOT READ. IF NECESSARY, READ: "Was it from..." and probe

NOTE: VOTING HOURS IN Whitby–Oshawa WERE 7:30AM-7:30PM AND YELLOWHEAD 9:30AM – 9:30PM]

7:30am-9:30am1

9:31am-11:30am2

11:31am-1:30pm3

1:31 pm-3:30pm4

3:31pm-5:30pm5

5:31pm-7:30pm6

7:31pm-9:30pm7

(DO NOT READ) Don't know/Refusal99

PQ22B

INSERT BASED ON Q12 RESPONSE OF 2

2 = advance polling stations

At approximately what time of day did you go to vote?

DO NOT READ. IF NECESSARY, READ: "Was it from..." and probe

DO NOT READ. IF NECESSARY, READ: "Was it from..." and probe

12:00pm-2:00pm1

2:01pm-4:00pm2

4:01pm-6:00pm3

6:01pm-8:00pm4

(DO NOT READ) Don't know/Refusal99

Q23

INSERT BASED ON Q12 RESPONSE OF 1, 2 OR 3

1 = polling station

2 = advance polling stations

3 = local Elections Canada office

When you went to vote, did you head to the __________ from home, from work or from another location?

DO NOT READ. IF NECESSARY, READ: "Was it from..." and probe

Home?1

Work?2

Another location? (SPECIFY)77

(DO NOT READ) Don't know/Refusal99

Q24

Was it a convenient distance for you?

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q25

INSERT BASED ON Q12 RESPONSE OF 1, 2 OR 3

1 = polling station

2 = advance polling stations

3 = local Elections Canada office

Did you have any difficulty reaching the ___________?

DO NOT READ. QUESTION REFERS TO DIFFICULTY GETTING TO THE BUILDING.

Yes1

No2

Don't know/Refusal9

Q26

Q25 IS YES

Could you briefly describe these difficulties?

DO NOT READ - CODE UP TO 3 ANSWERS

Physical accessibility1

Polling station address difficult to find2

Room inside the building difficult to find3

Not enough parking4

Wrong information on my Voter information card (i.e., wrong polling station address)5

Imprecise signage (interior / exterior)6

Other (SPECIFY)77

Don't know/Refusal99

Q26A

IF Q26 = 1 (physical accessibility)

Just to confirm, you had difficulties accessing the actual building?

Yes1

No2

Don't know/Refusal9


The next question is about accessibility. By that, I mean the ease of getting into the building. This could be the entrance or front door you had to go through to get to the location or room where you voted.

Q27

Once you arrived at the address of the polling station, would you say that the building where you voted was ... (READ RESPONSES)?

NOTE: IF ASKED TO CLARIFY THE TERM "ACCESSIBILE": THE TERM REFERS TO ACCESS INTO THE BUILDING – I.E., ENTRANCE TO IT

Very accessible1

Somewhat accessible2

Not very accessible3

Not accessible at all4

Don't know/Refusal9

Q28

Q27 IS "Not very accessible" or "Not accessible at all"

Could you briefly describe what made the building inaccessible?

DO NOT READ. RECORD ONLY ONE ANSWER – ASK FOR THE MOST IMPORTANT REASON IF MORE THAN ONE GIVEN.

Physical accessibility1

Polling station address difficult to find2

Room inside the building difficult to find3

Not enough parking4

Wrong information on my Voter information card (wrong address)5

Imprecise signage (interior / exterior)6

No level access7

Door difficult to open8

Path/way from parking lot to front door too far/not clear/9

Other (SPECIFY)77

Don't know98

Refusal99

Q29

Would you say that there were enough directional signs outside of the building to help you find the entrance of the polling station?

DO NOT READ NOTE: IF RESPONDENT SAYS DON'T RECALL - CODE AS DK

Yes1

No2

Don't know/Refusal9

Q29A

Once inside, were there enough signs to help you find your way to the room where the vote took place?

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q30

INSERT BASED ON Q12 RESPONSE OF 1, 2 OR 3

1 = polling station

2 = advance polling stations

3 = local Elections Canada office

Did you see any signs indicating that the ________ had level access for wheelchairs?

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q30A

Q30 IS YES

How would you rate the visibility of these signs? Were they...

READ. QUESTION REFERS TO SIGNS ABOUT WHEELCHAIR ACCESS

Highly visible1

Somewhat visible2

Not very visible3

Don't know/Refusal9

Q31

IF Q6 IS YES AND Q21A IS NOT "Voter information card" AND Q21B IS NOT "Voter information card"

Did you bring your Voter information card with you to the polling station?

DO NOT READ. CODE ONE ANSWER ONLY

Yes1

No2

Don't know/Refusal9

Q32

In which language were you served?

DO NOT READ. CODE ONE ANSWER ONLY

English1

French2

Other (SPECIFY)77

Don't know/Refusal99

Q32A

Were you satisfied or not with the language in which you were served?

DO NOT READ

Yes, satisfied1

No, not satisfied2

Don't know/Refusal9

Q33

Would you say that the waiting time for voting was reasonable?

DO NOT READ. QUESTION REFERS TO AMOUNT OF TIME SPENT AT THE POLLING STATION WAITING TO CAST A BALLOT

Yes1

No2

Don't know/Refusal9

Q33A

IF Q33 = 2 (NO)

What was the reason for the delay?

[OPEN END]

Q34

Did you need special assistance to cast your ballot?

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q34A

Q34 IS YES

What kind of assistance did you need?

DO NOT READ

Assistance by family / friend1

Assistance by poll staff2

Template to mark ballot paper3

Sign language translator4

Other (SPECIFY)77

Don't know/Refusal99

Q35

Overall, how satisfied were you with the services provided by Elections Canada staff when you voted? Would you say...?

READ. QUESTION REFERS TO SERVICES PROVIDED BY ELECTIONS CANADA STAFF PRESENT AT THE POLLING STATION

Very satisfied1

Somewhat satisfied2

Not very satisfied3

Not at all satisfied4

(DO NOT READ) Don't know/Refusal9

PQ37

I would like to ask you some questions about any information you may have required about this by-election...

Q37

Where did you get information on voting procedures for this by-election? By that I mean, when and where to vote and how to prove your identity and address before voting.

CLARIFY IF RESPONDENT MISUNDERSTANDS QUESTION: I do not mean the information that you used to decide which candidate to vote for.

DO NOT READ - CODE UP TO 3 ANSWERS

IMPORTANT NOTE; IF RESPONSE IS "IN THE MAIL" ASK WHAT THEY RECEIVED IN THE MAIL TO FULLY IDENTIFY SOURCE

Voter information card (received in the mail)1

EC householder – brochure / leaflet / reminder card (received in the mail)2

Television3

Radio4

Newspapers5

Telephone (1 800 number)6

Pamphlets/brochures7

Friends/family/parents8

Internet/Web site (general)9

Elections Canada Web site10

Elections Canada11

Political parties/candidates12

Local Elections Canada office in the electoral district13

Revising agents/enumerators14

Social media (Facebook, Twitter, etc)15

None/Did not intend to vote98

Other (SPECIFY)77

Don't know/Refusal99

Q38

Did you notice an advertisement from Elections Canada about the November 17th by-election? By this I mean an advertisement by Elections Canada about the voting process. I do not mean advertising by political parties or news stories about the by-election.

DO NOT READ

Yes1

No2

Don't know/Refusal9

Q39

Q38 IS YES

Where did you notice it?

DO NOT READ - CODE UP TO 3 ANSWERS

IMPORTANT NOTE; IF RESPONSE IS "IN THE MAIL" ASK WHAT THEY RECEIVED IN THE MAIL TO FULLY IDENTIFY SOURCE

Voter information card (received in the mail)1

EC householder – brochure / leaflet / reminder card (received in the mail)2

Radio3

Newspapers4

Pamphlets/brochures5

Elections Canada Web site6

Local Elections Canada office in the electoral district7

Other (SPECIFY)77

Don't know/Refusal99

Q40

Q38 IS YES

What did it talk about?

DO NOT READ - RECORD UP TO 3 RESPONSES

Voters must prove their ID/address before voting1

Reminder/enticement to vote2

Election date4

Telephone number5

Website (elections.ca)6

Polling stations' opening hours7

Advanced polling dates8

Voting by-mail9

Voting at the local Elections Canada office10

Special Voting Rules11

Other (SPECIFY)77

Don't know/Refusal99 X

Q41

Did you contact Elections Canada for any reason during the campaign?

DO NOT READ

Yes1

No2

Don't know/Refusal9

IF Q41 IS NO/DK/NR, GO TO Q43.

Q42

Q41 IS YES

Did you get the information you needed?

IF YES, PROBE FOR FULLY OR PARTIALLY

Yes, fully1

Yes, partially2

No3

Don't know/Refusal9

Q44

Thinking about the November 17th federal by-election, would you say that Elections Canada ran the election... ?

EMPHASIZE "Elections Canada" READ CATEGORIES

Very fairly1

Somewhat fairly2

Somewhat unfairly3

Very unfairly4

Don't know/No opinion9

Q45a) Do you recall hearing or seeing the slogan "Elections Canada, your source of voting information"?

DO NOT READ

Yes1

No2

Unsure3

Don't know/Refusal9

PS1

Before ending, I would like to ask you a few questions about you and your household for statistical purposes only. Please be assured that your answers will remain completely confidential.

S1. Did you move in the past six months?

Yes1

No2

Don't know/Refusal9

S4

What is your ethnic background? [If necessary specify: "for example Caucasian, Asian, African, Latin-American, etc"] IF MULTIPLE ETHNIC ORIGINS OFFERED, ASK FOR PRIMARY ETHNIC BACKGROUND

White/Caucasian (Non-visible minority (Includes English, Irish, Scottish, German, French, Italian))1

Chinese (China, Hong Kong, Taiwan)2

East Asia (Japanese, Korean)3

South Asian/East Indian (Bangladeshi, Bengali, Bruneian, Gujarati, East Indian, Indo Pakistani, Mauritian, Mayotte, Mongolian, Pakistani, Punjabi, Singhalese, Sri Lankan, Tamil)4

South East Asian (Vietnamese, Cambodian, Malaysian, Laotian, Indonesian, Singaporean, Burmese, Kampuchean, Thai)5

Filipino6

Black (Africa, Caribbean, Angolan, Anguillan, Antiguan, Aruba/Netherlands Antilles, Bahamian, Barbadian, Belizean, Beninese, Bermudan, Botswanan, Burkinan, Burundian, Cameroonian, Cape Verde Islands, Cayman Islands, Central African, Chadian, Comoros Islands, Congolais, Dominican, Equatorial Guinean, Ethiopian, Gabonese, Gambian, Ghanaian, Grenadian, Guadeloupian, Guinean, Guinea-Bissauan, Guyanese, Haitian, Ivorian, Jamaican, Kenyan, Lesothan, Liberian, Malagasy, Malawian, Malian, Martinican/French Guiana, Montserratan, Mozambican, Namibian, Nevisitian, Nigerois, Nigerian, Rwandan, Vicentian/Grenadines, Saint Lucian, Senegalese, Trinidadian, Tobagonian, West Indian, Other Caribbean, Other African7

Latin American (All Central and South American countries, Mexico, Cuba, Puerto Rico)8

West Asian/North African/Arabs (Afghan, Algerian, Armenian, Bahrain, Bhutanese, Egyptian, Iranian, Iraqi, Israeli, Jordanian, Kurdish, Kuwaiti, Lebanese, Libyan, Maghrebi origins, Mauritanian, Moroccan, Nepalese, Omani, Palestinian, Yemenite, Saudi Arabian, Syrian, Turk)9

Pacific Islands (Fijian, Melanesian, Micronesian, Polynesian, Tongan, Tuvaluan, Wake Island, Samoan, American Samoa, Coral Sea Islands Territory, Kiribatian, Nauruan, Norfolk Island, Northern Mariana Island, Tokelau, Pitcairn Islands, Trust Territory of the Pacific Islands, Vanuatuan, Wallis and Futuna Islands, Cook Islands, Johnston Atoll, Guam, Midway Islands, New Caledonian)10

Aboriginal Canadian (First Nations, Mιtis or Inuit)11

Other Visible Minorities (RECORD)77

Don't know98

Refusal99

S5

In what country were you born?

INTERVIEWER: Specify place of birth according to current boundaries. United Kingdom includes England, Scotland, Wales, the Isle of Man, the Channel Islands and Northern Ireland.

DO NOT READ

Canada1

United States2

United Kingdom3

Germany4

Italy5

Poland6

Portugal7

China8

Hong Kong9

India10

Philippines11

Vietnam12

Other (SPECIFY)77

Refusal99

S6

IF S5 IS NOT CANADA

In what year did you come to live in Canada?

NOTE: ENSURE RESPONDENT UNDERSTANDS THAT THIS IS THE DATE THAT THEY ARRIVED IN CANADA TO LIVE. NOT THE DATE THAT THEY OBTAINED CITIZENSHIP.

RECORD 4-DIGIT YEAR

Year77

Don't know/Refusal99

S7

Are you a person with a disability?

DO NOT READ

Yes1

No2

Don't know/Refusal9

S8

S7 IS YES

Could you please specify the nature of your disability.

CODE ALL THAT APPLY - PROBE ONLY IF NEEDED

Blind or visual impairment1

Co-ordination or dexterity2

Deaf or hard of hearing3

Mobility4

Speech impairment5

Other (SPECIFY)77

Don't know98

Refusal99

S9

Which of the following best describes your own present employment status?

READ – PROBE FULL OR PART-TIME HOURS

Working full-time (35 hours/week or more)1

Working part-time (less than 35 hours/week)2

Unemployed or looking for a job3

Self-employed4

Stay at home full-time5

Student6

Retired7

(VOLUNTEERED) Disability pension8

(VOLUNTEERED) Don't know/Refusal9

S10

Which of the following best describes your type of dwelling? Is it a...

READ

House1

Townhouse2

Condominium3

Apartment4

Long term care centre5

(DO NOT READ) Student residence6

(DO NOT READ) Other (SPECIFY)77

(DO NOT READ) Don't know/Refusal99

S11

What is the highest level of education that you have reached?

DO NOT READ - CODE ONE ONLY

Some elementary1

Completed elementary2

Some high school3

Completed high school4

Community college/ vocational/ trade school/ commercial/ CEGEP5

Some university6

Completed university7

Postgraduate university/ professional school8

Other (SPECIFY)77

Don't know/Refusal99

S12

Do you use the Internet?

DO NOT READ

NOTE: Internet at work = YES

Yes1

No2

Don't know/Refusal9

S13

S12 IS YES

And how do you access the Internet? Is it through a...?

READ LIST; ACCEPT ALL THAT APPLY

Smart phone (iPhone, Blackberry, Android phone, etc.)1

Laptop computer2

Desktop computer3

Tablet (e.g. iPad)4

S14

Which of the following categories best corresponds to the total annual income, before taxes, of all members in your household, for 2013?

EMPHASIZE FOCUS ON HOUSEHOLD INCOME.

READ IN SEQUENCE – CODE ONE ONLY

Under $20,0001

$20,000 to just under $40,0002

$40,000 to just under $60,0003

$60,000 to just under $80,0004

$80,000 to just under $100,0005

$100,000 and over6

(VOLUNTEERED) Don't know/Refusal9



[IF 18 years old or older ON MAY 2, 2011 – BASED ON S1 AND S2, ASK:]

S16

Finally, we would like to know if you voted in the May 2nd, 2011, federal general election? If you weren't eligible because of your age or citizenship at the time, please let me know.

DO NOT READ

Yes1

No2

Not eligible77

Don't know/Refusal99

THNK

That completes the survey. Thank you for taking part. Your participation is appreciated.

THNK2

NOT ELIGIBLE TO COMPLETE SURVEY

Thank you for your cooperation! Based on the information you have provided, unfortunately you are not eligible to complete the remainder of this survey.