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Evaluation of the Electoral Reminder Program (ERP) for the 42nd Canadian Federal Election

Appendix D: Comparison of Benchmark and Post-Campaign

Phase 1
Benchmark
Phase 5
Post-campaign
Ad/Communications Recall
Unaided recall of ads/communications (adjusted)* 38% 79% increase
Unaided recall of ad produced by Elections Canada 6% 24% increase
Aided recall of "Ready to Vote" slogan 15% 35% increase
Overall Knowledge
Overall knowledge
(top 3 box on 10-point scale)
When and where: 44% When: 86% increase
Where: 81% increase
Ways: 73% increase
Top cited source if they need more information
  • Internet: 27%
  • Elections Canada (all): 25%
  • Elections Canada (all): 40% increase
  • Internet: 27%
Registration Knowledge
Those who believe registration is required to vote 80% 76%
Those who self-identify that they are registered to vote 84% 90% increase
Reasons for thinking they are registered
(among those who believe they are registered to vote)
  • Received VIC: 27%
  • Tax form: 17%
  • Voted before: 10%
  • Always registered: 10%
  • Received something in the mail: 0%
  • Received VIC: 60% increase
  • Tax form: 2% decrease
  • Voted before: 0% decrease
  • Always registered: 0% decrease
  • Received something in the mail: 15% increase
Don't know how to register
(among those who were aware of requirement to register, but did not think they were registered)
81% 62% decrease
Those who don't know where to get more information on how to register to vote
(among those who did not think they were registered)
48% 45%
Those who think they need to update their registration if their information changes
(among those who think they are registered)
71% 79% increase
Those who don't know how to update their registration if their information changes
(among those who did not think they were registered)
34% 30%
Identification Requirements
Unaided awareness: proof of identity 63% 73% increase
Unaided awareness: VIC 20% 24%
Unaided awareness: proof of address 17% 26% increase
Unaided awareness: driver's licence 14% 20% increase
Aided awareness: proof of identity 92% 96% increase
Aided awareness: proof of address 79% 87% increase
Aided awareness: identity and address 77% 86% increase
Other Ways to Vote
Unaided awareness: advance polls 43% 51% increase
Unaided awareness: mail 14% 23% increase
Unaided awareness: local Elections Canada office 1% 3% increase
Aided awareness: advance polls 89% 91%
Aided awareness: mail 44% 42% increase
Aided awareness: local Elections Canada office 32% 55% increase
Perceptions of Elections Canada
Top of mind: organization with information on the voting process Elections Canada: 34%
(all others 3% or less)
Elections Canada: 45% increase
(all others 3% or less)
Familiarity with Elections Canada (at least somewhat familiar: 3, 4 or 5 on 5-point scale) 72% 86% increase
Familiarity with Elections Canada (at least very familiar: 4 or 5 on 5-point scale) 21% 36% increase
Elections Canada is most credible source (top 3 box on 10-point scale) 63% 70% increase
Elections Canada is most trusted source (top 3 box on 10-point scale) 60% 70% increase

*This adjusted figure does not include those who said that they recalled an ad or communications piece, but could not describe where they saw/heard it or the message.