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Survey of Election Officers Following the 42nd Federal General Election

2. Satisfaction with how the Election Went

This section presents findings related to the overall satisfaction of election officers with their work experience at their respective polling centre during the 42nd federal general election.

General Satisfaction

Overall, 9 in 10 (90%) election officers nationwide were very or fairly satisfied when asked to rate their overall level of satisfaction with the way the election went at their polling centre. This proportion is three points lower than the 2011 result (93%). By region, election officers in the Atlantic region were more satisfied (93%) compared with the overall satisfaction level. Officers in Saskatchewan were significantly more likely to report being not very satisfied (14%), while officers in Alberta were significantly more likely to report being not at all satisfied (5%).

Table 9: Satisfaction, by region
Q1: As a <STAFFING POSITION>, how would you rate your overall level of satisfaction with the way the last federal election went at your polling centre? Are you... Region
ATL (n=346) QC (n=924) ON (n=1385) MAN (n=154) SASK (n=115) AB (n=39)* BC (n=423) TER (n=115) Overall (n=3503)
%
TOP2 93+ 91 90 87 84 84 89 89 90
BTM2 7 9 9 13 15+ 15+ 10 9 9
Very satisfied 60 55 51 51 41 42 45 49 52
Fairly satisfied 33 36 39 36 43 42 45 40 38
Not very satisfied 5 6 7 11 14+ 11 8 7 7
Not at all satisfied 2 3 2 2 1 5+ 2 1 2
DK/Refused 0 0 0 0 1 1 1 2 1

* Caution should be used when interpreting results due to small sample.

Election officers who worked at a polling station on an Aboriginal reserve were significantly more likely to report being "very satisfied" (55%) compared with those who worked in seniors' homes and student residence polling stations (48% each). Further, election officers who worked in student residence polling stations were significantly more likely to report being unsatisfied (BTM2: 15%) compared with those who worked at a polling station on an Aboriginal reserve (BTM2: 10%).

Table 10: Satisfaction, by polling station
Q1: As a <STAFFING POSITION>, how would you rate your overall level of satisfaction with the way the last federal election went at your polling centre? Are you... Polling Station
Abo. Reserve (n=282) Sen. / LT Care (n=797) Stud. Res. (n=466) Other (n=1958) Overall (n=3503)
%
TOP2 88 87 84 90 90
BTM2 10 12 15+ 9 9
Very satisfied 55+ 48 48 52 52
Fairly satisfied 34 39 37 39 38
Not very satisfied 6 10+ 12+ 7 7
Not at all satisfied 4 2 3 2 2
DK/Refused 2 1 1 0 1

Information officers were more likely than other positions to report being overall satisfied in 2015 (TOP2: 94%), and in 2011 they were also the most satisfied staffing position, with an overall satisfaction level of ninety-six percent. Information officers were significantly more likely to be "very satisfied" (60%) than other staffing positions; this is followed closely by registration officers (57%). Those who worked ordinary (TOP2: 91%) and mobile polls (TOP2: 92%) were significantly more likely to report being satisfied overall than other poll types.

Table 11: Satisfaction, by type of poll and staffing position
Q1: As a <STAFFING POSITION>, how would you rate your overall level of satisfaction with the way the last federal election went at your polling centre? Are you... Type of Poll Staffing Position
Adv.
(n=232)
Ord. (n=2997) Adv. + ord. (n=224) Mobile (n=49)* DRO
(n=1261)
IO
(n=421)
CPS (n=245) RegO (n=315) PC (n=1261) Overall (n=3503)
%
TOP2 82 91 84 92 90 94 86 94 89 90
BTM2 18 8 16 7 10 6 12 6 11 9
Very satisfied 47- 52 59+ 57 52 60+ 40- 57+ 50 52
Fairly satisfied 35 40 25- 36 38 34 46 37 39 38
Not very satisfied 13+ 6 12+ 5 8 4 8 4 8 7
Not at all satisfied 5 2 4 2 2 2 4 2 2 2
DK/Refused 1 0 0 0 1 0 2 0 0 1

* Caution should be used when interpreting results due to small sample.

Satisfaction with how the federal general election went was slightly lower in 2015 (90%) than in 2011 (93%). Across all regions excepting Quebec, satisfaction was slightly higher in 2011 than in 2015; however, Manitoba experienced the highest decrease in satisfaction, eleven points (11%), from 2011 to 2015.

Chart 1 : Overall satisfaction Footnote 3

Chart 1 : Overall satisfaction
Text Description of "Chart 1 : Overall satisfaction"

* TOP2 (Very satisfied + fairly satisfied)



Footnote 3 n values: ATL (n=346); QC (n=924); ONT (n=1385); MAN (n=154); SASK (n=115); AB (n=39); BC (n=423); TER (n=115)