Information Officer Guidebook
Table of Contents
- What supplies should I have?
- Getting Ready
- Serving Electors
- What do I do when an elector arrives?
- Situations with ID or VIC
- Eligibility
- Acceptable ID
- Elector says the information on their VIC is wrong or different from their ID
- The elector doesn't have ID that proves their name and address (Vouching)
- The elector's face is covered
- ID is a letter confirming where they live
- ID shows a mailing address
- The elector has a Transfer Certificate
- Situations with the List
- Situations with ID or VIC
- What do I do when an elector arrives?
- Good to Know
- Assigned to door duty
- Candidates' representatives
- Visitors
- Auditors
- Suspicious activities
- Cell phones in the polling place
- Traffic or lineups
- The elector wants to be served in French
- The elector wants help from an interpreter
- I think the elector might need help
- Tools for electors who need extra help
- Service animals
- If the elector has a disability
- Feedback, concerns or complaints
- Workplace harassment and violence
- Media representatives and photographers
- How do I use the Alphabetical List of Electors?
- Closing
If you are facing a situation that isn't described in this guidebook, or you need additional help, see your CPS.
Colour conventions followed in this manual
- RO Returning Officer
- CPS Central Poll Supervisor
- DRO Deputy Returning Officer
- PC Poll Clerk
- Reg. O Registration Officer
- IO Information Officer