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The National Electors Study following the 44th General Election

The Voter Experience

Electors were surveyed twice:

During the election
53,731 electors
After the election
39,568 electors

Voter registration

92% of electors said they received a voter information card (VIC) in the mail addressed to them personally during the election.

Voter identification

94% of voters reported using one piece of government-issued photo ID when voting to prove identity and address:
90% of voters used a driver's license by itself.
3% used a general provincial or territorial photo identification card by itself.
4% used two authorized pieces of ID together that could prove identity and address when voting. Among voters who used two pieces of ID when voting:
48% used a health card.
53% used a VIC to prove their address.
Fewer than 1% had someone vouch for them.

Getting to the polling place

97% said that the polling place was a reasonable distance from their home and 86% said that it was very reasonable.

90% said that the polling place was in a location familiar to them, with 70% saying that it was in a very familiar location.

97% said that the building where they voted was suitable for holding an election, with 81% describing it as very suitable.

It took less time than electors expected:

Travel time and voting time
Percentage who expected it would take five minutes or less (during the election) Percentage who said it actually took five minutes or less (after the election)
To travel to the polling place 28% 51%
To vote at the polling place 30% 44%

Voting by special ballot

2019

In 2019, only 23% of electors were aware that they could vote by mail using a special ballot.

2021

In 2021, 70% of electors reported being aware that they could vote by mail using a special ballot.

Among electors who received their ballot in the mail:

94% said it was easy to apply for their special ballot, with 76% saying that it was very easy.

89% of electors who received their special ballot in the mail said it arrived in a reasonable time, while 9% said it arrived in an unreasonable time.

87% said it was easy to complete their ballot using the special ballot kit, with 70% saying it was very easy.

Voting in 2021 took more time than in 2019

(Due to COVID-19 health and safety measures, as well as significantly fewer polling places being available compared to previous elections)

Average time it took to vote

Average time it took to vote
Year On election day At an advance poll
2019 7 minutes 8 minutes
2021 12 minutes 14 minutes

The Voting Process

It was easier than electors expected:

Ease of voting
Percentage who expected it would be very easy (during the election) Percentage who said it was actually very easy (after the election)
To access the voting place with a disability 54% 86%
To prove their identity and address when voting 88% 95%
To vote 81% 88%

Impact of Covid-19 Health Measures on Voting

Voters felt informed about COVID-19 health and safety measures

During the election

68% of electors reported feeling informed about COVID-19 safety measures at the polls, with 35% reporting feeling very informed.

After the election

89% said they felt informed about safety measures, with 60% saying they felt very well informed.

Voters felt safe at the polling place with COVID-19 health and safety measures

95% of electors who went to a polling station said they felt safe, while 78% said they felt very safe.

Overall Satisfaction with Elections Canada and the Election

Nearly all voters were satisfied with voting services and their voting experience

97% of voters said they were satisfied with the services provided by Elections Canada, with 85% saying that they were very satisfied.

96% said that they were satisfied with their voting experience, with 80% being very satisfied.

Confidence in Elections Canada

During the election

86% of electors had confidence in Elections Canada

After the election

91% reported having confidence in the post-election survey

Elections Canada as a source of information about the voting process

During the election

42% of electors identified Elections Canada as the first source to come to mind when looking for information

After the election

66% of electors identified Elections Canada as the first source to come to mind when looking for information

After the election

93% of electors agreed that Elections Canada is the most trusted source of information, with 72% strongly agreeing.