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Information for First-Time Electors – New Canadians

Research and consultations show that many new Canadians (Canadian citizens who have been in Canada for less than 10 years) face barriers to exercising their right to vote in a federal election.

Many new Canadians are not fluent in English or French, which can make finding and understanding election information more difficult. They are less likely to know if they are registered to vote. They are also more likely to say that they did not receive a voter information card and to assume that they could not vote.

Addressing the barriers

Elections Canada is working hard to make the electoral process and materials more accessible to new Canadians. Elections Canada is working with national and regional organizations to share our information campaign with new Canadians and those who may need services in languages other than English or French. As part of election worker recruitment, returning officers contact official-language minority organizations in their electoral district to seek applicants.

Election materials in multiple languages: For the 2019 federal election, Elections Canada offered the Guide to the Federal Election and the Voter ID info sheet in more than 30 languages:

  • Albanian
  • Arabic
  • Armenian
  • Bengali
  • Cambodian
  • Chinese (simplified)
  • Chinese (traditional)
  • Croatian
  • Farsi (Persian)
  • German
  • Greek
  • Gujarat
  • Hebrew
  • Hindi
  • Hungarian
  • Italian
  • Korean
  • Polish
  • Portuguese
  • Punjabi
  • Romanian
  • Russian
  • Serbian
  • Somali
  • Spanish
  • Tagalog
  • Tamil
  • Turkish
  • Ukrainian
  • Urdu
  • Vietnamese
  • Yiddish

Interpretation services: Interpretation services were offered at all of our more than 500 Elections Canada offices open during the federal election, including our Vote On Campus offices. Our over-the-phone service covered more than 100 languages.

Interpreters were also available at the polls to help electors vote, when booked in advance.

Community Relations Officer Program: Our Community Relations Officer Program has many goals, including:

  • Increasing election awareness
  • providing information on where, when and the ways to register and vote
  • explaining the importance of registering to vote
  • making voting as accessible as possible

During the 2019 federal election, we had 1510 community relations officers for new Canadians helping to improve access and reduce barriers. We are building on that success for the next federal election.

Working with Immigration, Refugees and Citizenship Canada: Elections Canada provides voter registration and election information materials to all participants of citizenship ceremonies that are held during election periods. We also provide these materials for large-scale special ceremonies, including swearing-in ceremonies on Parliament Hill on Canada Day, and others led by the Institute for Canadian Citizenship.

Inspire Democracy: New Canadians are a key group in our Inspire Democracy outreach program. Inspire Democracy workshops and participation at important conferences are ways we share information, understand barriers to voting, and discuss effective approaches to support voter participation. Inspire Democracy's national outreach strategy for new Canadians has three core components: activities in the communities, a multi-platform advertising campaign, and targeted communication products in many languages.

It's Our Vote: The 2019 general election advertising campaign was called "It's Our Vote." It gave Canadians the information they needed on when, where and the ways to register and vote in a federal election. This multimedia campaign helped reduce barriers to voting for new voters (youth and new Canadians), Indigenous electors and electors with disabilities.