Service centre support officers

Position description

Key activities

Perform data entry tasks assigned by the service point supervisor (SPS) or the automation coordinator (AC).

Qualifications

Experience

• Verifying information for completeness and accuracy
• Entering data into an electronic database
• Working in an automated environment

Knowledge of

• Use and operation of keyboard
• Data editing
• Revision and special ballot voting process
• REVISE system, after training
• Roles and responsibilities of the SPS, AC and assistant automation coordinator (AAC)

Abilities

• Communication skills
• Reading and visual skills to review forms for accuracy and completeness

Personal suitability

• Remains impartial in all dealings during electoral event
• Maintains a professional demeanour and exercise judgment and tact
• Completes tasks and assignments in a timely and efficient manner