Train service centre staff in returning officer (RO), additional assistant returning officer (AARO) and external service point (ESP) offices
Supervise the work of service agents (SAs), service centre clerks (SCCs), hospital special ballot coordinators (HSBCs) and community relations officers working with seniors (CRO-Seniors)
Coordinate outreach activities such as targeted revision, special ballot voting in acute care facilities, isolated areas and home visits. (Not applicable to Service point supervisor [SPSs] working in ESPs)
Ensure the steady flow of data entry in REVISE, the software application used to complete revision tasks in the local EC office, and update the RO. (Not applicable to SPSs working in ESPs)
Coordinate the count of local special ballots on Day 0. (Not applicable to SPSs working in ESPs)
NOTE: Two part-time persons can share the duties of one SPS position
Qualifications
Experience
Managing human resources, including staff relations
Using computer applications
Knowledge of
Electoral process
ED in which he is active
Revision and special ballot voting process
AC's role and responsibilities
Abilities
Organizational skills to understand the substance of the work and how best to achieve it
Planning and scheduling skills
Budgeting skills
Leadership skills
Decision-making skills
Analytical reasoning skills
Conflict resolution skills
Basic computer skills and keyboarding proficiency to use REVISE
Communication skills to simplify complex ideas/concepts into plain language and to clearly convey information and messages to other people within the office and externally
Personal suitability
Remains impartial in all dealings during an electoral event
Maintains a professional demeanour and exercise judgment and tact
Learns quickly, understand complex concepts and adapt to changing circumstances
Remains sensitive and responsive to special needs of electors
Works in teams, contribute as a team member
Completes tasks and assignments in a timely and efficient manner
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