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Self-training workbook: Information Officer

How to use this workbook

This workbook will help you prepare for your role as a Information Officer (IO)

To complete the workbook, you need

This workbook adds information and questions and provides practice activities.

You can complete the workbook without Internet access. However, if you have Internet access, some videos are available to support your learning process. You can find them in the Employment section of Elections Canada's website at www.elections.ca

You will likely have questions as you complete the workbook. Make a note of them.

When you have completed the workbook, let your training officer know. They will call you to discuss your job and specific situation and to answer any questions.

After using this workbook and speaking with the training officer, you will be able to:

  1. Serve electors properly and efficiently
  2. Be more confident that you can do your job well
  3. Know where to get help if you need it
Quiz
True/false
1. To vote, a qualified elector must provide photo ID ID without a photo is not acceptable
2. If you see a visually impaired elector, you should immediately get up and guide them to their polling station by holding their arm
3. You will have access to information about electors such as their name, address and whether they have voted. You cannot share that information with anyone except to do your job as described in your guidebook
4. Information officers direct all electors to the registration desk
5. Information officers play an important role in keeping the polling place healthy and safe

The correct answers to all these questions will be explained as you work through the workbook

Answers: activate to reveal

1. False 2. False 3. True 4. False 5. True