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Self-training workbook: Information Officer

Ready to vote

Most electors arrive at the polling place 'ready to vote':

  1. They have ID that the DRO will accept as proof
  2. They have a voter card that shows a poll at the polling place
  3. The voter card also means they are registered to vote

The information officer at the door of the voting room asks each elector whether they have their voter card and a piece of ID showing their name. It's a quick and simple 'yes/no' question. The information officer does not usually check that the ID is acceptable because it takes time and the DRO will do it anyway. The information officer does check the poll number on the voter card. An elector who has a voter card and ID showing their name is almost certainly ready to vote.

If the elector has ID showing their name and the voter card the information officer sends them to the poll written on the card.

Voter Information Card and Driver's Licence

Text version of "Voter Information Card and Driver's Licence"

An image showing a driver's license and a voter card.

Activity

All other electors are sent to the registration desk, where the registration officer has all the tools needed to find their polling station and to work out whether anything else needs to be done before the elector can vote. Some extra procedures are completed at the registration desk, others are completed at the polling station.

Remember, information officers don't usually check that ID is acceptable. However, electors might ask for your help, so it's important that you know what ID is acceptable. In this activity you'll practice both situations – the question of where to direct the elector and the question about what ID is acceptable.

Each of the following pages shows the documents that an elector brings to the polling place. Below those documents there are some simple questions. Use your guidebook and the Have your ID ready to vote Sheet in this workbook to answer the questions.

Remember: The voter card can be used as a piece of ID under option 2.

Jaqueline Boisvert

Jaqueline arrives with a driver's license and a voter information card.

Jaqueline Boisvert's driver's licence

Text version of "Jaqueline Boisvert's driver's licence"

A representation of Jaqueline Boisvert's driver's license.

Jaqueline Boisvert's Voter Information Card

Text version of "Jaqueline Boisvert's Voter Information Card"

A representation of Jaqueline Boisvert's Voter Information Card.

  1. How will you direct this elector?

    1. To polling station number  
    2. To the Registration desk

  2. If the elector asked whether their ID was acceptable, what would you say?

    1. "Yes" because it is acceptable under option 1
    2. "Yes" because it is acceptable under option 2
    3. "No. The elector would need  "
    3. Answers: activate to reveal
    1. 1. A - 606 (on advance poll days) / 201 (on election day)
    2. 2. A

Notes and questions

writing pad

Denis Caron

Denis arrives with a driver's license.

Denis Caron's driver's licence

Text version of "Denis Caron's driver's licence"

A representation of Denis Caron's driver's license.

  1. How will you direct this elector?

    1. To polling station number  
    2. To the Registration desk

  2. If the elector asked whether their ID was acceptable, what would you say?

    1. "Yes" because it is acceptable under option 1
    2. "Yes" because it is acceptable under option 2
    3. "No. The elector would need  "
    3. Answers: activate to reveal
    1. 1. B
    2. 2. A

Notes and questions

writing pad

Gladys Adams

Gladys arrives with a provincial health card and a voter information card.

Gladys Adams' health card

Text version of "Gladys Adams' health card"

A representation of Gladys Adams' health card.

Gladys Adams' Voter Information Card

Text version of "Gladys Adams' Voter Information Card"

A representation of Gladys Adams' double-sided voter information card.

  1. How will you direct this elector?

    1. To polling station number  
    2. To the Registration desk

  2. If the elector asked whether their ID was acceptable, what would you say?

    1. "Yes" because it is acceptable under option 1
    2. "Yes" because it is acceptable under option 2
    3. "No. The elector would need  "
    3. Answers: activate to reveal
    1. 1. A - 606 (on advance poll days) 201 (on election day)
    2. 2. B

Notes and questions

writing pad

Francine Benett

Francine arrives with a provincial photo card and a voter information card. She mentions to you that her family name is misspelled on her voter card.

Francine Benett's photo card

Text version of "Francine Benett's photo card"

A representation of Francine Bennett's provincial photo card.

Francine Benett's Voter Information Card

Text version of "Francine Benett's Voter Information Card"

A representation of Francine Bennett's Voter Information Card.

  1. How will you direct this elector?

    1. To polling station number  
    2. To the Registration desk

  2. If the elector asked whether their ID was acceptable, what would you say?

    1. "Yes" because it is acceptable under option 1
    2. "Yes" because it is acceptable under option 2
    3. "No. The elector would need  "
    3. Answers: activate to reveal
    1. 1. B - The error on her card can be corrected
    2. 2. A

Notes and questions

writing pad

Marie-Josée Brian

Marie-Josée arrives with a Canadian passport and a provincial birth certificate.

Marie-Josée Brian's birth certificate

Text version of "Marie-Josée Brian's birth certificate"

A representation of Marie-Josée Brian's birth certificate.

Marie-Josée Brian's passport

Text version of "Marie-Josée Brian's passport"

A representation of Marie-Josée Brian's passport.

This elector came with Jaqueline Boisvert. They both live at 1589 Saint-Louis Street.

  1. How will you direct this elector?

    1. To polling station number  
    2. To the Registration desk

  2. If the elector asked whether their ID was acceptable, what would you say?

    1. "Yes" because it is acceptable under option 1
    2. "Yes" because it is acceptable under option 2
    3. "No. The elector would need  "
    3. Answers: activate to reveal
    1. 1. B
    2. 2. C - No. The elector would need a piece of ID showing her address or her friend could vouch for her. The passport is not acceptable as proof of address because the address is not written by the issuer of the document.

Notes and questions

writing pad

Thérèse Bernard

Thérèse arrives with a library card, and shows you an electronic copy of a phone bill on her tablet.

Thérèse Bernard's library card

Text version of "Thérèse Bernard's library card"

A representation of Thérèse Bernard's library card.

Thérèse Bernard's phone bill

Text version of "Thérèse Bernard's phone bill"

A representation of Thérèse Bernard's phone bill on her tablet.

  1. How will you direct this elector?

    1. To polling station number  
    2. To the Registration desk

  2. If the elector asked whether their ID was acceptable, what would you say?

    1. "Yes" because it is acceptable under option 1
    2. "Yes" because it is acceptable under option 2
    3. "No. The elector would need  "
    3. Answers: activate to reveal
    1. 1. B
    2. 2. B

Notes and questions

writing pad

Léo Carrell

Léo arrives with a voter information card and a credit card statement.

Léo Carrell's Voter Information Card

Text version of "Léo Carrell's Voter Information Card"

A representation of Léo Carell's VIC.

Léo Carrell's credit card statement

Text version of "Léo Carrell's credit card statement"

A representation of Léo Carell's bank statement

  1. How will you direct this elector?

    1. To polling station number  
    2. To the Registration desk

  2. If the elector asked whether their ID was acceptable, what would you say?

    1. "Yes" because it is acceptable under option 1
    2. "Yes" because it is acceptable under option 2
    3. "No. The elector would need  "
    3. Answers: activate to reveal
    1. 1. A - 606 (on advance poll days) / 201 (on election day)
    2. 2. B

Notes and questions

writing pad

Arnold Benett

Arnold arrives with a voter information card and a letter he received from the University where he is a student.

Arnold Benett's Voter Information Card

Text version of "Arnold Benett's Voter Information Card"

A representation of Arnold Benetts VIC.

Arnold Benett's student letter

Text version of "Arnold Benett's student letter"

A representation of Arnold Benett's letter from his university.

  1. How will you direct this elector?

    1. To polling station number  
    2. To the Registration desk

  2. If the elector asked whether their ID was acceptable, what would you say?

    1. "Yes" because it is acceptable under option 1
    2. "Yes" because it is acceptable under option 2
    3. "No. The elector would need  "
    3. Answers: activate to reveal
    1. 1. A. 606 (on advance poll days) / 202 (on election day)
    2. 2. B

Notes and questions

writing pad