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Election Officers Manuals
Returning Officer's Manual
Chapter 3 – Opening and managing the office (04/2023)
Chapter 3 – Opening and managing the office (04/2023)
Return to volume II
This chapter is divided into the following sections:
3.1 Office hours
3.1.1 Delegation of statutory authorities
3.2 Setting up and opening the office
3.2.1 Sequence of activities for opening the RO/AARO offices
3.2.2 Telephones
3.2.3 Office supplies
3.3 Printing
3.3.1 Ballot papers
3.3.2 List of Candidates in Large Print
3.3.3 Lists of electors
3.4 Office security
3.4.1 Site security
3.4.2 Computer security
3.4.3 Handling sensitive information
3.4.4 Staff security
3.5 Emergencies
3.6 Complaints, incidents and issues
3.6.1 Classification of situations
3.6.2 Handling and logging complaints, incidents and issues
3.6.3 Incident Report Form
3.6.4 Exceptions
3.6.5 Reporting to ECHQ
3.7 Audits of polling stations
3.8 Managing election materials
3.8.1 Receiving election materials from Canada Post
3.8.2 Receiving materials and supplies at the RO Office
3.8.3 Verifying election materials
3.8.4 Supply Management System by intranet
3.9 Election materials you ship to the AARO after the writ
3.9.1 Training and election materials – advance polls
3.9.2 Training and election materials – election day
3.9.3 Special ballot materials – end of Day 6
Chapter 2
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