Online Survey of Associations
APPENDIX
Questionnaires
Web Survey for Associations and Organizations
During the 2008 federal general election, which was held on October 14, 2008, Elections Canada provided information on various aspects of the election, including where, when and how to vote, and offered services to specific groups of electors.
Information was also provided to several associations and organizations across the country representing or serving these groups of electors.
We are seeking the feedback of associations and organizations about the information and services provided during the electoral period.
Your feedback will assist Elections Canada in improving its efforts in reaching out to these electors. Thank you in advance for taking the time to complete this questionnaire.
PART A – GENERAL
- WHAT IS THE NAME OF YOUR ORGANIZATION?
- Prefer not to say
- Prefer not to say
- WHAT IS YOUR POSITION WITHIN YOUR ORGANIZATION?
- Prefer not to say
- Prefer not to say
ASK YOUTH GROUPS/STUDENT ASSOCIATIONS ONLY
- DOES YOUR ORGANIZATION REPRESENT... PLEASE CHECK ALL THAT APPLY
- students at the college/CEGEP level?
- students at the university level?
- youth (18–24 years old)?
- youth (25–34 years old)?
IF ABORIGINAL ASSOCIATION, SKIP TO Q.5
- THINKING ABOUT THE GEOGRAPHIC SCOPE OF YOUR ACTIVITIES, WOULD YOU DESCRIBE YOUR ORGANIZATION AS NATIONAL, PROVINCIAL OR LOCAL?
- National
- Provincial
- Local
- Not sure
- DOES YOUR ORGANIZATION PROVIDE INFORMATION AND/OR SERVICES DIRECTLY TO ITS MEMBERS?
- Yes
- No
- SKIP TO QUESTION 7
- Not sure
IF YES TO Q.5 – OTHERS SKIP TO Q.7
- ON AN ANNUAL BASIS, TO HOW MANY PEOPLE WOULD YOU SAY THAT YOUR ORGANIZATION PROVIDES INFORMATION OR SERVICES?
ASK ALL
- DID YOUR ORGANIZATION PROVIDE INFORMATION TO ITS MEMBERS ABOUT FEDERAL ELECTIONS
Yes No Not sure during the recent federal election? in previous federal elections?
IF YES TO EITHER PART OF Q.7 – OTHERS SKIP TO Q.10
- WHAT KIND OF ELECTION INFORMATION DID YOU PROVIDE? (PLEASE CHECK ALL THAT APPLY)
Who can vote How and where to register How, when and where to vote The voter identification required at the poll in order to vote Information about candidates Information about political parties Other, please specify below: Not sure / prefer not to say
IF NOT SURE/PREFER NOT TO SAY TO Q.8, SKIP TO Q.10
- HOW DO YOU USUALLY PROVIDE ELECTION INFORMATION TO YOUR MEMBERS? (PLEASE CHECK ALL THAT APPLY)
In person on a case-by-case basis At group meetings/information sessions On display at the office By mail By phone By fax By e-mail (e-bulletins, newsgroups, LISTSERV, etc.) Through the organization's Web site Other, please specify below: Not sure / prefer not to say
- DID YOU RECEIVE ANY REQUESTS FOR INFORMATION ABOUT THE ELECTORAL PROCESS FROM YOUR MEMBERS DURING THE RECENT FEDERAL ELECTION?
Yes No SKIP TO QUESTION 13 Not sure
IF YES TO Q.10 – OTHERS SKIP TO Q.13
- WHAT KIND OF INFORMATION DID THEY ASK FOR? (CHECK ALL THAT APPLY)
Who can vote How and where to register How, when and where to vote The voter identification required at the poll in order to vote Information about candidates Information about political parties Other, please specify below: Not sure / prefer not to say
- HOW DID YOU RESPOND TO THESE REQUESTS? PLEASE CHECK ALL THAT APPLY
Provided the information directly Contacted Elections Canada on their behalf and then relayed the relevant information to them Directed them to the local Elections Canada office (returning officer) in the electoral district Instructed them to call Elections Canada in Ottawa at 1-800-463-6868 (1-800-INFO-VOTE) Instructed them to visit Elections Canada's Web site (www.elections.ca) Other, please specify below: Not sure / prefer not to say
- WHAT WOULD BE THE BEST WAY OF PROVIDING ELECTION INFORMATION TO THE MEMBERS OF YOUR ORGANIZATION?
____________________________________________________________________
Not sure/prefer not to say
_____________________________________________________________________
- ARE YOU AWARE OF ANY PROBLEMS THAT YOUR MEMBERS MAY HAVE ENCOUNTERED WHILE VOTING DURING THE RECENT FEDERAL ELECTION?
Yes No SKIP TO QUESTION 16 Not sure
IF YES TO Q.14 – OTHERS SKIP TO Q.16
- PLEASE INDICATE BELOW WHAT PROBLEMS YOUR MEMBERS ENCOUNTERED:
_______________________________________________________________________________
- WOULD YOU SAY THAT THE NEW IDENTIFICATION REQUIREMENTS CREATED AN IMPEDIMENT TO VOTING FOR MANY, A FEW OR NONE OF YOUR MEMBERS DURING THE RECENT FEDERAL ELECTION?
Many of them A few of them None of them SKIP TO PART B Not sure
IF YES TO Q.16 – OTHERS SKIP TO PART B
- PLEASE INDICATE BELOW HOW THE NEW IDENTIFICATION REQUIREMENTS CREATED AN IMPEDIMENT TO VOTING FOR SOME OF YOUR MEMBERS:
_______________________________________________________________________________
Not sure/prefer not to say
_______________________________________________________________________________
PART B – INFORMATION PRODUCTS/SERVICES
During the recent federal election, Elections Canada provided various products and services to specific groups of electors.
- DID YOUR ORGANIZATION RECEIVE ANY INFORMATION MATERIALS FROM ELECTIONS CANADA DURING THE RECENT FEDERAL ELECTION?
Yes No SKIP TO QUESTION 20 Not sure
IF YES TO Q.18 – OTHERS SKIP TO Q.20
- WHAT INFORMATION DID YOUR ORGANIZATION RECEIVE FROM ELECTIONS CANADA:
_______________________________________________________________________________
Not sure/prefer not to say
_______________________________________________________________________________
- DID YOUR ORGANIZATION ORDER ANY INFORMATION MATERIALS FROM ELECTIONS CANADA DURING THE RECENT FEDERAL ELECTION?
Yes No SKIP TO QUESTION 23 Not sure
- WHAT INFORMATION DID YOUR ORGANIZATION ORDER FROM ELECTIONS CANADA:
_______________________________________________________________________________
Not sure/prefer not to say
_______________________________________________________________________________
- PLEASE INDICATE YOUR LEVEL OF AGREEMENT WITH THE FOLLOWING STATEMENTS:
Strongly disagree Somewhat disagree Somewhat agree Strongly agree Does not apply It was easy to order information materials from Elections Canada. When we placed orders for information materials, we received them within a reasonable time frame.
- HOW EFFECTIVE DO YOU THINK THE FOLLOWING PRODUCTS AND SERVICES WOULD BE IN TERMS OF INFORMING YOUR MEMBERS ABOUT FEDERAL ELECTIONS?
PLEASE CHECK ALL THAT APPLY – IF YOU ARE NOT FAMILIAR WITH THE DOCUMENT TITLE, YOU MAY CLICK ON THE LINK AND VIEW THE DOCUMENT PRIOR TO RESPONDINGNot effective at all Not very effective Somewhat effective Very effective Not sure Ask all (10) 11) Web site (www.elections.ca)?
LINK12) Toll-free line: 1-800-463-6868
(1-800-INFO-VOTE)?13) Pamphlet: "I'm Mailing My Vote"
LINK14) Voter Information Guide
LINKAsk Aboriginal association only (20) 21) Web page for Aboriginal electors?
LINK22) Voter information guide available in several Aboriginal languages?
LINK TO CURRENT EC SITE23) Voter identification at the polls available in several Aboriginal languages?
LINK TO CURRENT EC SITE24) Elections Canada's e-bulletins for Aboriginal electors?
LINKAsk ethnocultural associations only (30) 32) Voter information guide available in several heritage languages?
LINK TO CURRENT EC SITE33) Voter identification at the polls available in various heritage languages?
LINK TO CURRENT EC SITE34) Elections Canada's e-bulletins for electors from ethnocultural groups?
LINKAsk associations for persons with special needs only (40) 41) Web page for voters with special needs?
LINK42) 1-800-361-8935 TTY number? 43) Elections Canada's e-bulletins for electors with special needs?
LINKAsk youth groups/student associations only (50) 51) Web page for youth and students?
LINK52) Elections Canada's e-bulletins for youth and students?
LINK53) Frequently Asked Questions for Students and Young Electors
LINK
ASK ALL
- DO YOU RECALL RECEIVING ELECTIONS CANADA E-BULLETINS DURING THE RECENT FEDERAL ELECTION?
Yes No SKIP TO QUESTION 27 Not sure
IF YES TO Q.24 – OTHER SKIP TO Q.27
- DID YOU DISTRIBUTE THEM TO YOUR MEMBERS?
Yes No SKIP TO QUESTION 27 Not sure
- WHAT ARE SOME OF THE REASONS THAT YOUR ORGANIZATION DID NOT DISTRIBUTE THE E- BULLETINS TO YOUR MEMBERS?
Do not have email addresses Do not consider it our role/responsibility Other, please specify below: Not sure / prefer not to say
ASK ONLY FOR STUDENT/YOUTH GROUPS AND ETHNOCULTURAL GROUPS – OTHERS SKIP TO Q.33
During the recent federal election, Elections Canada expanded its Community Relations Officer Program. This program varies from one electoral district to the next based on socio-demographic diversity. The key responsibilities of Community Relations Officers include liaising with various organizations, providing election materials, and organizing kiosks and information sessions.
- DURING THE RECENT FEDERAL ELECTION, DID A COMMUNITY RELATIONS OFFICER FROM ELECTIONS CANADA CONTACT YOU OR YOUR ORGANIZATION?
Yes No SKIP TO QUESTION 30 Not sure
IF YES TO Q.27 – OTHERS SKIP TO Q.31
- WHICH OF THE FOLLOWING SERVICES DID THE COMMUNITY RELATIONS OFFICER PROVIDE TO YOUR ASSOCIATION? (PLEASE CHECK ALL THAT APPLY)
An information kiosk Information sessions Translation services Information materials Other, please specify below: Not sure
- HOW SATISFIED WERE YOU WITH THE SERVICES THE COMMUNITY RELATIONS OFFICER PROVIDED?
Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Not sure/prefer not to say - IN YOUR VIEW, WHAT, IF ANYTHING, COULD BE DONE TO MAKE THE COMMUNITY RELATIONS OFFICER PROGRAM MORE EFFECTIVE IN REACHING YOUR MEMBERS TO INFORM THEM ABOUT FEDERAL ELECTIONS?
_________________________________________________________________________
ASK ALL
- HOW EFFECTIVE DO YOU THINK THE FOLLOWING ACTIVITIES WOULD BE IN INFORMING THE MEMBERS OF YOUR ORGANIZATION ABOUT FEDERAL ELECTIONS?
(ASK ALL)Not at all effective Not very effective Somewhat effective Very effective Not sure Setting up information kiosks Holding information sessions Providing translation services Distributing information materials
- IF YOU ANSWERED "NOT VERY" OR NOT AT ALL EFFECTIVE" PLEASE EXPLAIN WHY YOU SAY THAT BELOW:
____________________________________________________________________
Not sure/prefer not to say
_____________________________________________________________________
ASK ALL
- DO YOU HAVE ANY SUGGESTIONS THAT MIGHT HELP ELECTIONS CANADA TO ASSIST YOUR ORGANIZATION IN INFORMING ITS MEMBERS ABOUT FEDERAL ELECTIONS?
_____________________________________________________________________
Thank you!